Casa Serena Spa and Hotel

5.2 7 reviews
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Scores
  • Cleanliness
    3.9
  • Comfort
    4.7
  • Location
    8.2
  • Facilities
    4.7
  • Staff
    5.7
  • Value for money
    3.9
  • Free WiFi
    6.3

Hotel map
Food & Drink
Restaurant
Breakfast in the room
Bar
Reception services
Tour desk
Private check-in/check-out
24-hour front desk
Express check-in/check-out
Luggage storage
Ticket service
Concierge service
Internet
Free!Wired internet is available in all areas and is free of charge.
Free!WiFi is available in public areas and is free of charge.
Languages spoken
Chinese
English
Cleaning services
Laundry(Additional charge)
Daily maid service
Trouser press
Dry cleaning(Additional charge)
Pets
Pets are not allowed.
Wellness facilities
Spa and wellness centre(Additional charge)
Massage(Additional charge)
Parking
Parking garage
No parking available.
Secured parking
Business facilities
Business centre(Additional charge)
Fax/photocopying(Additional charge)
Meeting/banquet facilities(Additional charge)
General
Non-smoking rooms
Room service
Air conditioning
Designated smoking area
Newspapers
Safety deposit box
Car hire
Closest landmarks
Hong Kong Square Shopping Center
0.1 miles
Shanghai Times Square
0.2 miles
South Huangpi Road Station
0.2 miles
Infinity Plaza Shanghai
0.2 miles
Xintiandi
0.3 miles
Dashijie Station
0.4 miles
Xintiandi Station
0.4 miles
Laoximen Station
0.4 miles
Shanghai Museum
0.5 miles
Middle Huaihai Road Station
0.5 miles
Most popular landmarks
People's Square
0.5 miles
Pedestrian Street of East Nanjing Rd.
0.9 miles
Yu Garden
1 miles
East Nanjing Road Station
1.2 miles
Superbrand Shopping Mall Shanghai
1.7 miles
Oriental Pearl Tower
1.8 miles
Jing'an Temple
1.9 miles
Jin Mao Tower
1.9 miles
Jing'an Temple Station
2 miles
Shanghai South Railway Station
5.5 miles
Restaurants and markets
Madara
1.2 miles
Closest airports
Shanghai Hongqiao International Airport
8.5 miles
Shanghai Pudong International Airport
19.8 miles
Shopping nearby – all within 500m!
Hong Kong Plaza
K11 Shanghai

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • OtherCasa Serena Spa and Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 14:00 - 23:30
  • Check-out
    • 12:00 - 14:00
  • Children and extra beds
    • One further older child or adult is charged CNY 289 per person per night in an extra bed.
    • Free!All children under 12 years stay free of charge when using existing beds.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • The maximum number of extra beds/children's cots permitted in a room is 1.
    • Free!One child under 2 years stays free of charge in a child's cot/crib.
    • All children are welcome.
  • Important Notice
    • Guests are required to show a valid government-issued ID card or passport upon check-in.
  • Pets
    • Pets are not allowed.