Casa Morales Hotel Internacional y Centro de Convenciones
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Casa Morales Hotel Internacional y Centro de Convenciones accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 00:00
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Check-out
- 13:00 - 13:30
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All further older children or adults are charged COP 52000 per night for extra beds.
- All children are welcome.
- All children under 2 years are charged COP 7000 per night for children's cots/cribs.
- One child under 12 years is charged COP 39000 per night when using existing beds.
- All children under 12 years are charged COP 39000 per night for extra beds.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Important Notice
- Please note that children under 7 years old must pay hotel insurance with a cost of COP $7000.<br><br>Payment must be done when check-in in the hotel.<br><br>Please note the facilities opening times:<br>Pool, sauna, steam bath and hot tub are open Tuesday trough Friday from 13:00 to 21:00; Saturday and Sunday from 9:00 to 21:00. Monday is closed due to maintenance.<br>Sauna facilities are open Tuesday to Friday from 16:00 hr to 22:00 hr; Saturday and Sunday from 10:00 hr to 22:00 hr. Monday is closed due to maintenance.<br>Gym is open from Monday until Sunday from 6:00 to 21:00.<br>Games room is open from Monday until Sunday from 10:00 to 21:00.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Casa Morales Hotel Internacional y Centro de Convenciones in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><p>In the event of an early departure, the property will charge you the full amount for your stay.</p><p>This property is located within a pedestrian-only zone.</p><p>Parking is subject to availability due to limited spaces.</p><p>When booking half board, please note that drinks are not included.</p>
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Pets
- Free!Pets are allowed on request. No extra charges.
What guests loved the most
“This hotel is very good,especially considering in Ibaque. The services of the staff and the reception are very good. The facilities in the room are also wonderful.”
“Easy check in and help to the room with luggage. Nice large room, very bright with a glass doors to the terrace. Good strong shower with hot water.All clean and well presented.Breakfast eggs freshly prepared and served with a smile. Good friendly and helpful staff.Fantastic parking garage.”
“The staff was excellent, especially Daniela in the front desk. She was very courteous and proffesional. After every answer and response she replied with a smile.👍🏽. The rooms were very clean and made everyday. The swimming pool was super clean. The breakfast was good, especially the traditional Ibague breakfast. Located close to the center of the city, walking distance. Would stay here.”
“The staff was very kind. The room was quite large, and it had a beautiful view of the mountains. The location is in the higher part of Ibagué, which makes it slightly colder (which is good).”
“The only bell boy was really nice and was the only member of staff who deserved to work in a 5 star v establishment.”
“Nice hotel, the bell boy very nice. Rooms are very spacious.”
“The hotel is not bad, but the noise outside is crazy.”
“We had a very comfortable room with view to the mountains. It was very very clean and modern. We were close to the Art Museum.”
“The room is big and confortable with a nice balcony. You have verything you could ask for. The gym, swimming pool and sauna are also great. The location is OK, not far from Plaza Bolivar.”
“El horario del restaurante y la variedad de platos”