“This maybe the best place to stay at Cusco. It is just behind Plaza de Armas square and the Menor de la Merced Church is across the street. The Hotel is pretty new and rooms are comfy and clean. Taxis, drugstores, supermarkets, restaurants and all of the main attractions in Cusco are within walking distance (not macchu picchu, tho :P )”
“The hotel is part of a chain and is similar in standard to Travelodge in the UK, very clean and tidy, good size rooms, buffet breakfast, room safe, etc. What sets it apart is the attitude of the staff, which is first class. They were always on hand to offer assistance and advice and nothing was too much trouble for them. They stored our cases for 2 nights whilst we visited the Sacred Valley all free of charge and when we encountered problems with a prebooked tour, they telephoned the company and helped with the language problems allowing us to sort out the issue and enjoy a very good tour. The hotel is ideally situated and is within minutes of the many bars and restaurants in the square. Cusco itself is fairly run down away from the main square but the people are very friendly and we always felt very safe walking around the city.”
“They were very accommodating, rebooked me for no charge when my flight was canceled and even gave us a bigger room. They stored our luggage for 4 days and when we were back our luggage was waiting in our room. They have tea in the lobby.”
“Very close to armas square, but not noisy. Staffs are very kind and helpful. Oxygen tank is ready for you.”
“Location to the main square as great. Staff were friendly and breakfast was included.”
“Great location. View from breakfast table was awesome. Staff was great, very helpful. Provided me with an adapter for my transformer until I could get to Radio Shack.”
“Staff was very friendly and helpful. Room was very comfortable. Location was ideal.”
“Staff was amazing. Even came up to our room to give me oxygen when I had altitude sickness. Very friendly, helpful and professional. Really made the hotel stay that much better.”
“Everything was top notch. High quality hotel with excellent staff. They went above and beyond. Very accommodating to any and every need, wonderful central location, and hot coca tea in the lobby at all hours :) Staff dealt with us bringing pizza back late at night, helped track down some lost luggage at the airport, our own insufficient communication with our arrival pickup, and frequent requests for additional information or suggestions. Very friendly and open to making guests feel at home.”
“Great location, although noisy some nights with outside parades all night which added to the atmosphere of Cusco. Very helpful staff, good breakfast.”