Capsis Astoria Heraklion

11, Eleftherias Square, Heraklio Town, 71201, Greece
8.1 1320 reviews
Scores
  • Cleanliness
    8
  • Comfort
    7.8
  • Facilities
    7.8
  • Staff
    8.4
  • Value for money
    7.7
  • Free WiFi
    8.8
  • Location
    9.1

Hotel map
Food & Drink
On-site coffee house
Restaurant (à la carte and buffet)
Kid-friendly buffet
Good coffee!
Bar
Special diet menus (on request)
Snack bar
Breakfast in the room
Wine/champagne(Additional charge)
Bottle of water
Entertainment and family services
Books, DVDs, music for children
Board games/puzzles
Babysitting/child services(Additional charge)
Reception services
24-hour front desk
Concierge service
Ticket service
Express check-in/check-out
Luggage storage
ATM/cash machine on site
Internet
Free!WiFi is available in all areas and is free of charge.
Services & Extras
Tickets to attractions or shows(Additional charge)
Languages spoken
English
Greek
German
French
Italian
Spanish
Cleaning services
Shoeshine
Laundry(Additional charge)
Daily maid service
Dry cleaning(Additional charge)
Ironing service(Additional charge)
Accessibility
Wheelchair accessible
Toilet with grab rails
Pets
Pets are allowed. Charges may be applicable.
Pool and wellness
Swimming pool
Sun loungers or beach chairs
Sun umbrellas
Beauty Services
Massage(Additional charge)
Pool with view
Pool/beach towels
Outdoor pool (seasonal)
Rooftop pool
Pool bar
Outdoors
Terrace
BBQ facilities(Additional charge)
Sun terrace
Parking
Secured parking
Private parking is possible at a location nearby (reservation is not needed) and charges are applicable.
Business facilities
Business centre
Fax/photocopying(Additional charge)
Meeting/banquet facilities(Additional charge)
General
Designated smoking area
Shuttle service (additional charge)
Soundproof rooms
Non-smoking rooms
Facilities for disabled guests
Safety deposit box
Shared lounge/TV area
VIP room facilities
Car hire
Airport shuttle (additional charge)
Heating
Shuttle service
Grocery deliveries(Additional charge)
Lift
Family rooms
Air conditioning
Room service
Pet basket
Pet bowls
Packed lunches
Activities
Library
Games room
Closest landmarks
Heraklion Archaeological Museum
0.1 miles
Municipal Museum of the Battle of Crete and the National Resistance
0.2 miles
Municipal Art Galery
0.3 miles
Venetian Walls
0.3 miles
Heraklio Port
0.4 miles
Koules
0.4 miles
Stadium Theodoros Vardinogiannis
0.6 miles
Historical museum of Crete
0.7 miles
Heraklion Public Garden
1 miles
Pankritio Stadium
1.7 miles
Most popular landmarks
Natural History Museum of Crete
2.7 miles
The Minoan Palace of Knossos
3.2 miles
Nikos Kazantzakis Museum
8.3 miles
Labyrinth -Musical Workshop
10.3 miles
El Greco Museum
10.5 miles
Aquaworld Aquarium
14.3 miles
Lixnostatis Folk Museum
15.6 miles
Natural beauty
Heraklion
0.2 miles
Psiloritis
21.7 miles
Closest airports
Heraklion International Airport
2.1 miles
Sitia Public Airport
55 miles
Chania International Airport
57.8 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • OtherCapsis Astoria Heraklion accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Free!One child from 3 to 7 years stays free of charge in an extra bed.
    • The maximum number of children's cots/cribs in a room is 1.
    • Free!One child under 3 years stays free of charge in a child's cot/crib.
    • One further child from 3 to 12 years is charged EUR 18 per person per night in an extra bed.
    • All children are welcome.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Important Notice
    • The hotel&apos;s rooftop swimming pool operates between mid-May and early October, weather permitting.<br><br>Please let the Capsis Astoria Heraklion know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.<br><br>Capsis Astoria Heraklion participates in the Greek Breakfast Initiative by the Hellenic Chamber of Hotels.
  • Pets
    • Pets are allowed. Charges may be applicable.

What guests loved the most

“Very kind staff. Excelent location. Very good breakfast.”

, Greece

“Location was good and appreciated the valet parking service as parking in that area is horrendous”

, United Kingdom

“Our first contact with the front desk was absolutely delightful. The reception person upgraded our room without us asking when he saw we were two single women traveling as friends. He gave us advice on touring the Archeological Museum which is across the street and won all kinds of awards. Truly remarkable. There is a lovely rooftop bar. We had been in a car for a long time that day, so we went right upstairs for a swim and late lunch. PERFECT. We had only one night in Iraklion and needed the perfect experience. We were taking the superfast ferry early the next morning to Naxos. We were only 10 minutes away. The were in walking distance to some great neighborhoods and late night shopping. The experience exceeded all our expectations. Big thank you to the staff.”

, USA

“The staff were friendly and dealt with our complaint promptly.”

, United Kingdom

“The room service was very good. Right in city district.”

, Australia

“The hôtel is near the Museum, bus for airport, old town and the port. Staff are very nice and breakfast amazing. ”

, France

“The rooms are small but comfortable as is the bed. The roof top pool area is nice, comfortable sunbeds round the pool,however, the other sun beds not so much, towels available at the rooftop . Beer prices a bit pricey but loads of bars and restaurants nearby, which leads to location; excellent. The breakfast is okay, as a vegetarian there is enough to eat; for me it was about freshness. The popular items were renewed regularly but the rest not so much as I could see, however, overall I found food? Staff were lovely.”

, United Kingdom

“Breakfast was 5-star hotel level. Staff was very helpful. This hotel was recommendable especially for the beach lovers.”

, South Korea

“Good breakfast, car taken to car park and returned in morning (extra cost). Staff helpful and courtious.”

, Australia

“A good central placed hotel in Heraklion. Fine rooms good aircondition and a very fine buffet breakfast. A bus is going from airport to front the hotel”

, Denmark