Black Swan Lakeside Boutique Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Black Swan Lakeside Boutique Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 21:00
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Check-out
- 05:00 - 10:00
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Children and extra beds
- All children under 12 years are charged NZD 75 per person per night for extra beds.
- All older children or adults are charged NZD 150 per person per night for extra beds.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All children under 2 years are charged NZD 75 per person per night for children's cots/cribs.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- The maximum number of extra beds/children's cots permitted in a room is 1.
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Groups
- When booking more than 3 rooms, different policies and additional supplements may apply.
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Pets
- Pets are not allowed.
What guests loved the most
“Fantastic 9 rooms boutique hotel with a wonderful view on the lake and beautifully furnished rooms including fireplace. Staff and service were excellent , the restaurant was quiet and food was great Rooms has all necessary amenities and everything was free from the minibar (except alcoholic beverages)”
“We've spent a really good time there. The location is very good and I saw a very beautiful sunrise. The whole decoration is stylish and impressive, not to mention that they do provide very good breakfast. I really love this place and will recommend it to my friends.”
“The staff were wonderful, helpful and friendly. A fabulous team. The bathroom was the best we have used in a long time. The room presentation was lovely and the teddy was an extra touch. The meals were exceptional, highly recommend eating at the Black Swan. We will differently stay again a fantastic place to rest and unwind.”
“Really friendly staff, stylish room and perfect location.”
“Very nice view and helpful staff, great experience.”
“The facility was beautifully landscaped and the rooms well decorated! Loved having the lake view! Arthur was so helpful in suggesting things to do and our visit couldn't have been better!!”
“A great location and facilities. Would definitely return to this location. Very clean, and lovely surroundings.”
“Arthur was lovely and very accommodating and the grounds are gorgeous”
“What an incredible place! From the homemade decadent breakfasts to the nightly turndown service and stunning views - this hotel ticks all the boxes. The efficient staff made us feel so welcome and were always helpful. The rooms were beautiful and immaculate. We were also able to hand feed the black swans from the picturesque jetty on the lake. I highly recommend this hotel.”
“We really enjoyed the lovely view from our room, the great breakfast and being able to feed the swans. Arthur went out of his way to make our stay exceptional.”