“The friendliness of the host and the room was excellent in fact everything was excellent”
“The staff were very friendly and welcoming, the bed was clean and comfortable and there was ample hot water. There was an adequate supply of tea and coffee provided for use in the room. The bar area was very nice and relaxing at the end of a busy day with a welcoming real fire in the front of the room.”
“Staff were really friendly and welcoming when we arrived and during our stay. And helpful with follow up after I left my fleece waistcoat there - it is being posted back to me, so that's great!”
“The bed was really comfortable - good value for money”
“Friendly welcome. (Very) warm rooms. Quiet (despite being on junction of 2 main routes through town). Better value for money than magnolia box rooms of chain hotels.”
“Excellent location in the centre of town. Very friendly and helpful staff.”
“The welcome by the girl behind the bar was very customer focussed. No nonsense place.”
“Good location to explore area,friendly staff lovely breakfast and comfy bed,would visit again .”
“The staff were so friendly and really accommodating. Really comfy bed too. Also right in the centre of Otley. Lovely Victorian building too - lots of original features.”
“Brilliant customer service, friendly staff.lovely comfortable beds, clean. Beautiful building, will definitely recommend and will be going back.”