“All facilities were clean and in good working order.The staff was friendly and courteous at all times.The complimentary breakfast was excellent.”
“Danny on the front desk was very attentive. He went the extra mile to make sure I was were taken care of. He made excellent restaurant suggestions. Paul was very prompt to make sure that our bedding was switch to non allergenic. Good breakfast staff too. Great place and I will return if I am ever back to work in Windsor.”
“I loved the location of the hotel by the Detroit River! The view was exceptional, especially at night with the Ren Cen Center and other buildings lit up! The decor of the room was very nice and modern. The beds were very comfortable and the red accents in the extra pillow and blanket were very attractive. On my online reservation, I had requested a room that was relatively close to the elevator, as I was travelling with my 92 year old father. The front desk staff graciously accommodated my request. My dad and I had a positive experience staying at the Best Western Plus Waterfront Hotel and would highly recommend it to other clients. We would definitely stay here again!”
“The breakfast was great! Room was nice. Staff was very helpful”
“No comments but The front desk especially women were incompetent n has no customer service skills at all. They sounds they doesn't want to speak to customers or welcome them”
“Room was very good. Clean, comfortable and had everything needed. Very happy with the room.”
“The bed was super comfortable. The view was amazing - And the staff was super efficient and helpful”
“Room was modern, comfortable, clean. Breakfast was quite good. Evelyn was excellent and extremely helpful!”
“Very clean hotel. Comfort beds and also the breakfast was great”
“View from room was great. Cleanliness throughout hotel. Breakfast buffet was amazing. Staff was friendly and helpful.”