Best Western Plus Swan Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Best Western Plus Swan Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- The maximum number of extra beds/children's cots permitted in a room is 2.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- All older children or adults are charged GBP 20 per person per night for extra beds.
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Important Notice
- The hotel is fortunate enough to have the largest city centre car park in Wells. However, the spaces are limited and are on a first come, first served basis.<br><br>Please note that our restaurant can get busy and booking is advisable.
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Pets
- Pets are not allowed.
What guests loved the most
“excellent location for the Cathedral and right in the center of Wells”
“The cat was great!!!!! The staff were wonderful especially Matt who was a great handyman amongst his other attributes! The food was good and the drinking chocolate was delicious and a very generous size. It was lovely to be given fresh milk for our room.”
“Friendly staff (even the cat) who went out of their way to make our stay comfortable. The food was very good and the service prompt. We had a clean comfortable room, the hairdryer was good and there was an iron and ironing board. We will stay here again.”
“only there for two nights but very enjoyable loved the Saturday market”
“The staff were all very friendly and helpful, our room was very comfortable and very clean. Hotel is in the centre of town, easy to walk out from. Excellent choice at breakfast and dinner.”
“The hotel is perfectly situated in a gorgeous town, smack in the middle by the town square. The place drips with history and the most magnificent scenery and architecture imaginable. The food was terrific and the friendliness of everyone, staff and customers alike, really added to the enjoyment. The hotel is close to several lovely bistros and bars - there is something for everyone! The views are breathtaking as you leave the entrance and it’s worth highlighting the bedrooms - huge beds and a great bathroom. Exceeded my expectations.”
“Superb location, right in the centre of town, very close to attractions. The hotel was excellent, clean and very well presented, the dining room was well laid out, and the waiters and waitresses were extremely helpful and always ready with a smile. The bar staff were extremely professional, friendly and cheerful. I would highly recommend this hotel. We had an excellent weekend, Thank you all very much for a great stay!”
“The view of the cathedral from our room. Our bedroom was tastefully decorated and furnished and very comfortable.Staff were lovely and the food in the restaurant was excellent.”
“Comfy bed, fantastic location, good breakfast spread.”
“We enjoy the relaxed atmosphere and the kindness of staff -who went to the trouble of unlocking the gate to help us make a speedy exit to the cathedral for a concert. We always enjoy our meals and appreciate a choice for vegetarians. .”