Best Western Plus New England Inn & Suites

2253 Berlin Turnpike, Berlin, CT 06037, USA
Scores
  • Cleanliness
    8.7
  • Comfort
    8.5
  • Location
    8.1
  • Facilities
    8.3
  • Staff
    8.4
  • Value for money
    8.2
  • Free WiFi
    7.8

Hotel map
Food & Drink
Breakfast options
Reception services
Express check-in/check-out
ATM/cash machine on site
24-hour front desk
Concierge service
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Spanish
English
Cleaning services
Laundry(Additional charge)
Daily maid service
Pets
Pets are not allowed.
Pool and wellness
Hot tub/jacuzzi
Pool/beach towels
Swimming pool
Indoor pool
Fitness centre
Outdoors
Garden
Parking
Free!Free public parking is possible on site (reservation is not needed).
Accessible parking
Business facilities
Meeting/banquet facilities
Fax/photocopying
Business centre
General
Non-smoking throughout
Lift
Bridal suite
Family rooms
Non-smoking rooms
Newspapers
Heating
Air conditioning
Vending machine (drinks)
Vending machine (snacks)
Facilities for disabled guests
Activities
Golf course (within 3 km)

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Best Western Plus New England Inn & Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 11:00 hours
  • Children and extra beds
    • All children are welcome.
    • One older child or adult is charged USD 25 per night in an extra bed.
    • Free!Up to two children under 16 years stay free of charge when using existing beds.
    • The maximum number of extra beds/children's cots permitted in a room is 1.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Free!One child under 4 years stays free of charge in a child's cot/crib.
  • Important Notice
    • Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Pets
    • Pets are not allowed.

What guests loved the most

“Great staff. Accommodated some special requests Very clean”

, USA

“We were charged for three nights when we specifically told the concierge we were staying for 2 nights. And they conveniently don't have it on their record. Very unprofessional.”

, USA

“Daniel McFarlane at the front desk is extremely helpful and patient with our requests. He has made great suggestions to us when I hope to change my room type as I'm traveling with my two boys, which make our stay more comfortable.”

, USA

“The breakfast eas was awesome my husband and I love everything our room was very comfortable and immaculate well-kept the inside and the outside very well-maintained and the staff was wonderful”

, USA

“Our stay was related to a college graduation, so we were really just in-and-out. The location was close enough to our destination and the rate was reasonable. We had a quiet night, a quick breakfast (which was included!)'and then off to our event. The staff was helpful even though we didn't have to call on them for much.”

, USA

“clean rooms and hallways, quiet. check in people very nice and pleasant.”

, USA

“A very full breakfast ..better than the "usual".”

, USA

“The pool was a good size. We travel a lot for leisure with our daughter, so a pool is a must. This was ideal. The staff here are so pleasant. Room was spotless. Breakfast was ok, but again breakfast staff were so pleasant. ”

, USA

“Loved that had an indoor pool, great to relax, breakfast area a little tight but fair. Service was great at the front desk and they had cookies for the people when come in the hotel.”

, USA

“The staff were very nice. Check in was easy, rooms were clean. A variety of breakfast items were offered, we enjoyed what we ate. The coffee was very good! Family friendly environment. We will definitely stay here again when in town!”

, USA