Best Western Passage House Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Best Western Passage House Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:30 - 00:00
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Check-out
- 07:00 - 11:00
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All children are welcome.
- All children under 12 years are charged GBP 6.50 per person per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- All children under 14 years are charged GBP 12.50 per person per night for extra beds.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
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Groups
- When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
- Pets are not allowed.
What guests loved the most
“amazing location , nice clean room, i would say slightly too expensive ”
“Great location. Great room. With a lovely view. And breakfast very good when we got it.”
“Location is excellent Restaurant food was very good”
“Rooms very clean. Staff very helpful. Plenty of parking. Would recommend to family and friends.”
“The staff were exceptionally friendly and helpful. A lovely place to stay.”
“Fantastic location & clean facilities very helpful staff”
“To be honest we were rather disappointed with our stay. Our bed was uncomfortable, there were no toiletries provided, apart some useless foamy gel in the bathroom. Our room window opened up above the car park which people tended to gather in to smoke/chat late at night or early in the morning. The Spa part of the pool was cold, which a number of guests noted. We have paid a lot less elsewhere previously and enjoyed our short stays. Overall we felt that we were staying in a very basic facility. Overall the staff were friendly and helpful.”
“The bed was very nice and the swan towels a lovely touch. There were a lot of tea tray goodies each day which was nice. The breakfast area was really attractive with the view down the estuary. And th staff were all kind and attentive.”
“Although a tourist coach arrived each day, and our initial thoughts were, Oh Dear will be noisy, the soundproofing of the room & corridor appeared excellent. At no time were we disturbed by other guests. Unusual in many Hotels.”
“The views from the bedroom was beautiful and quite a peaceful location.”