Best Western Diplomat Hotel and Spa
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Best Western Diplomat Hotel and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 00:00
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Check-out
- Until 10:30 hours
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Children and extra beds
- One child under 16 years is charged GBP 30 per night when using existing beds.
- The maximum number of extra beds in a room is 2.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children under 16 years are charged GBP 30 per night for extra beds.
- All children are welcome.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
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Important Notice
- When travelling with pets, please note that an extra charge of GBP 20 per night applies. Guests with pets will allocated to the Annex rooms.<br><br>The property occasionally hosts entertainment on Saturdays. Contact the property with the contact details provided in your confirmation for more details.
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Pets
- Pets are allowed. Charges may be applicable.
What guests loved the most
“Very helpful reception staff. Nice to find a single room as a business traveller. Clean and comfortable with decent size bath.”
“The staff and the food were excellent. Enjoyed the spa facilities”
“The staff were extremely friendly & spa facilities were great”
“Everything! Reception staff very friendly. Loved the room. Extremely comfortable.”
“I stay here as it is comfortable, good wifi and has a gym”
“Great breakfast and evening meal, large comfortable room and very clean. Enjoyed using the pool & steam room the next morning, although only two can swim comfortably in the pool at one time.”
“The staff were all very nice and friendly, Restaurant food on both evenings was good, very nice steaks.Breakfast was ok, self service one day but plated the next.......... The hotel is a mixture of old and new, and a bit hap hazzard ! We felt around the pool and spa was not too clean........ We could not have any treatments as there were no staff as she was off sick Artificial flowers fill vases every where, not my taste, it would be better without them..... on the whole it was ok, there was nothing major to complain about It needs a good refurbishment throughout Lovely waitress called Isobella made up for the lack of modernisation.”
“Helpful and friendly staff, lovely room, great breakfast. Loved everything. ”
“Facilities, most staff really helpful , restaurant food really good . ”
“Big rooms, excellent spa facilities and coked breakfast off the menu”