Best Western Capilano Inn & Suites
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Best Western Capilano Inn & Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- Free!One child under 2 years stays free of charge in an extra bed.
- The maximum number of children's cots/cribs in a room is 1.
- All children are welcome.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- Free!Up to two children under 16 years stay free of charge when using existing beds.
- Free!All further older children or adults stay free of charge when using existing beds.
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Important Notice
- Payment will be taken directly by the property. In some cases, prior to arrival, the property may pre-authorise the credit card to confirm that it is valid. This can appear as a temporary reduction in the card's balance, but it is not the actual charge. For further details, contact the credit card provider.<br><br>Third party credit cards are not accepted. Guest must present their own credit card along with photo identification at check-in.<br><br>One parking spot per room reserved.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“The bed was very comfy. 1 bed would have allowed more space to use the armchairs to read or watch TV. Sorry the restaurant was not open for dinner. Otherwise great place to stay.”
“The location was perfect for what we were doing! The room was clean and quite quiet being that it was on a busy road. Liked that there was a restaurant in the motel. The front desk clerk was extremely helpful!”
“The room smelled like heavy smoker and despite ozone treatment it continued. the site supervisor was excellent however their reason for this issue was that I did not identify I required a non smoking room despite the fact I booked a non smoking room. She said if I had noted my sensitivity to smoke they would have put me in a different room. This is nonsensical and puts the onus of clean smelling rooms on the customer. Inappropriate approach to an industry standard of non smoking rooms for air quality are standard and do not require specific requests. Never again”
“The staff were extremely helpful and friendly. The rooms were spacious and the beds comfortable.”
“Never tried the breakfast. But great staff, good location to the bridge to downtown Vancouver, going over the Lions Gate bridge is not bad in the morning, about 10 minutes. They offer express check out, just leave your room key in room and they will e-mail receipt.”
“The staff were very pleasant, even though we couldn't book in a tad earlier than their deadline. The room was comfortable and very quiet. There was a cafe in the same area as the motel lobby.”
“Quiet area out of rat race but just a quick bus ride downtown Plenty of eating options close by Budget but very convenient and cost effective for us”
“Easy access. Close to public transport, food and other shops. Many restaurants nearby.”
“It is not what you call a modern motel. It is a typical North American/Canadian motel. Good beds, decent bathroom and icemachines. Parking in front of your door. But close to Capilano and Shipyard (food, music, galleries etc) area.”
“Has a good restaurant for breakfast. Otherwise, satisfactory on all counts. Was priced fairly when we stayed but not on some other days when we checked.”