Baur au Lac
-
Cleanliness
-
Comfort
-
Facilities
-
Staff
-
Value for money
-
Free WiFi
-
Location
Available Deals
Policies
-
Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
-
Cards accepted at this property
- Baur au Lac accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
-
Check-in
- From 14:00 hours
-
Check-out
- Until 12:00 hours
-
Children and extra beds
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- All children are welcome.
- Free!All children under 3 years stay free of charge when using existing beds.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All older children or adults are charged CHF 120 per person per night for extra beds.
-
Groups
- When booking more than 4 rooms, different policies and additional supplements may apply.
-
Important Notice
- Please note that due to construction works outside the hotel, guests might experience some noise disturbance during the day until the end of 2017.
-
Pets
- Pets are allowed. Charges may be applicable.
What guests loved the most
“very hospitable staff, who also took excellent care of the dog. this has been such a nice surprise- food for the dog and she got her own basket to sleep in , everything already placed in the room. staff really has eye for the important details. room and bathroom were excellent.”
“location decoration especially the breakfast room/restaurant and the café as well staff very helpful and cheerful all time”
“The cappuccino has improved so much. The service is always excellent. Especially Mathew he is fantastic.”
“The pillow menu, the extra amenities provided to family travelling with kids, such as the bathroom toiletries, the diaper bin and many more. The staffs are very friendly and made good recommendations to dining options around the city.”
“It was an amazing experience in this hotel. They did beautiful arrangment for our honeymoon.”
“location was great at the lake, regretfully I was not able to get a room with a view people who are working there are great, very nice and kind The Pavillon: loved it in the outside bar they had my favorite white wine, grape petite arvine. that was awesome!”
“I would suggest more hot options for breakfast like porridge or soups please.The service is fantastic,it would be good to have a sauna on premises. I really like the location.The only reason that i could complain is the noise due to constructions works which starts early (around 7 am every morning). I really enjoy stay with you,thank you very much.”
“This hotel is highly recommended, its one of the best hotels in the world. Great service.. friendly staff.. amazing place ”
“Staffers went out of their way to help me even with an issue I had with the taxi back to the airport and I was already back home / concierge was awesome”
“This is a fine hotel which paradoxically highlights its faults. The room was very beautiful but there was nowhere to put suitcases. The shower was too slippery inside and the door opened the wrong way making it difficult to go in and out. The breakfast was superb. The staff were outstanding in every way.”