Banff Caribou Lodge and Spa
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Banff Caribou Lodge and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 16:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- The maximum number of children's cots/cribs in a room is 1.
- All further older children or adults are charged CAD 20 per person per night when using existing beds.
- All children are welcome.
- Free!Up to two children under 17 years stay free of charge when using existing beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!One child under 3 years stays free of charge in a child's cot/crib.
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Important Notice
- Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<br><br>Please note extra charges must be paid upon check-in.<br><br>Groups: Bookings of 3 or more rooms will be charged a deposit of 1 night plus tax per room. There must be a name attached to each room booking. When booking 5 or more rooms, different policies and additional supplements may apply.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Hot water pool was lovely, lots of parking indoors, and the lobby was decorated for Christmas. Oh and the KEG restaurant is attached. Staff refunded 50% of our rate due to a loud party going on in the next room.”
“On Banff Avenue, walking distance to fun! Keg restaurant in the lobby. Rustic.”
“beds were comfy the room was warm the hotel was quiet staff very friendly location was good a nice walk into town food at the keg was wonderful would most certainly recommend this hotel to family and friends we hope to stay with you on our next trip.”
“Very clean and the entire staff was helpful and asked beyond their duties to help. From the front desk clerk, to the maintenance guy, to the person cleaning the room, to the restaurant worker at The Keg.... Amazing service! Would certainly stay again.”
“The bed, the home made soap, parking, and the checkin and checkout could not be easier!!”
“We loved the decor in the room; some items were a little dated but super comfy.”
“Not much positive to say. Staff were rude and useless. Facility claimed to have a pool but only has a large hot tub. Not enough parking for all guests.”
“I've stayed at this place lots of times and loves the staff very friendly accommodating and the hotel is always clean.”
“Loved the hotel's charm, rooms, restaurant and spa!”
“The beds were comfy. The staff were friendly and accommodating. The location was good.”