Aston Batam Hotel & Residence
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Aston Batam Hotel & Residence accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- 00:00 - 13:00
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Children and extra beds
- All children are welcome.
- All children under 6 years are charged IDR 78000 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- The maximum number of extra beds in a room is 1.
- All further older children or adults are charged IDR 250000 per night for extra beds.
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Pets
- Pets are not allowed.
What guests loved the most
“Breakfast is amazing, and it's worth being the first thing we mention. Hotel is super clean and very accommodating. We talked to a few different people there often such as Nofri (spelling? and Mustika and they were such a great representation of how a how the hotel wants to present themselves. Because of these items and these two, we would definitely stay here again!”
“New, clean and comfortable hotel. Did not pay much attention on the location as we had our friends from Batam to bring us to the hotel. LOVE THE BIG BED AND PILLOW and TOILET..SUPERB!”
“The service was awesome, they gave me and husband a suprise for our 1yr anniversary. A cake and a great suprise. Really enjoyed the stay there.”
“Favorite Hotel ever! The breakfast is AMAZING (Must try Bihun Goreng! Too bad there was no refill of it after 9am!) and there was a huge variety of quality delicious food. The bed is very comfortable, the wifi signal is strong and stable. The room is so clean, no dust/hair at all. The service is impeccable, all of them are courteous and greet you with a smile everytime, even the security guards at the entrance will ask if you need a cab. I feel safe in this hotel as well. Parking is abundance. Free ride to Nagoya shopping mall for those with no transport.”
“check in/out process and staff. New and nice set up”
“The staff was helpful and friendly. The room is spacious and was very clean ( it was just opened about two months). Hopefully, it is still in that condition after one year in operation. The bed was very comfortable and the bedsheets were immaculate.”
“The ambience, food and service were so good. The staff accomodated to our requests and participated in our mini birthday celebration. It was a very pleasant experience.”
“Comfortable bed and very clean spacious room Breakfast tasty and room service wonderful”
“Everything was awesome!!No regrets of staying at this hotel. Love the welcoming ambience and friendly service frm all staff at all times. Great spacious lobby and spacious room.”
“Brand new hotel, therefore everything is spick and span. Breakfast buffet spread was good too.”