Astara Hotel Balikpapan

Policies

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Astara Hotel Balikpapan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • From 14:00 hours

• Check-out
  • Until 12:00 hours

• Children and extra beds
  • All children are welcome.
  • One child under 6 years is charged IDR 200000 per night when using existing beds.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • The maximum number of extra beds in a room is 1.
  • Any type of extra bed is upon request and needs to be confirmed by management.
  • All further older children or adults are charged IDR 400000 per night for extra beds.

• Important Notice
  • Please note that the property is undergoing works at Aqua Boom Waterpark until 1 December 2017. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Astara Hotel Balikpapan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><div data-et-view="ZOBYQLJCaGHZZAfQWZdKBQGMEZGZdMVXRT:2"></div><p>Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.</p>

• Pets
  • Pets are not allowed.