“The service was excellent and the staff were very attentive. It is a kind of service that is really personal and I must say that it exceeds the expectation of a 5 star hotel standard. My room is located next to the river. It is adjacent to a forest, so plenty of fresh air. Transportation ( car ) was available to ferry us to the town centre ( pick up can be arranged from the sister hotel ). I strongly recommend the French cuisine ( half board ) and the waiter was very knowledgeable and very attentive. The room has both Japanese and western character. The room was indeed high-tech and yet cosy and very comfortable. Beds were very plush and we had a good rest A short walk brings you to a nearby waterfall and the Mount Rokko cable car station.”
“The food was amazing I would recommend choosing half board. The accommodation is absolutely lovely. It's away from everything but you have everything you need for a nice relaxing stay. The staff are great. ”
“Excellent staff, great western style food. Small guest numbers. Relaxing atmosphere. Good for foreigners unused to traditional ryokans.”
“Ausgezeichnetes Badezimmer mit eigenem Hamam; Betten hervorragend; Frühstücks- und Dinnerservice ausgezeichnet! Die Mahlzeiten werden präsentiert und sämtlich zugereicht im eigenen kleinen Salon mit schönem Ausblick in die Natur.”
“酒店的服务是一流的,事先邮件电话以明确我的需要,而且有中文服务生,非常方便! 房间宽敞温暖,设施现代,方便使用。 酒店有庭院,可以散步。 酒店公共温泉富含铁质,人很少,每日三泡,非常舒服。”
“비가 하루종일 오는 날씨임에도 눅눅하거나 습하지않고 뽀송 그 자체입니다. 다만 잘때 이불이 엉크러져 속안 이불이 자꾸 나오는거 제외함 너무좋았어요 사우나실 적절히 활용했구요 하루에도 몇번씩 무료로 이용할수있는 긴노유 탕 너무좋았읍니다. 특히 한국인 직원인 박수연매니저분께 깊은감사드립니다.”
“門を潜った瞬間に異空間を感じ建物に入った瞬間から癒されます。 ビラの空間(空気感)が非常に落ち着く、最高に満足できました。 スタッフの対応の良さ(自然な笑顔)文句無”
“Le confort, le service, la nourriture n'ont d'égal que la gentillesse et la disponibilité du personnel. Une mention spéciale pour la literie Un véritable bonheur”