Altira Macau

Policies

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Altira Macau accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • From 15:00 hours

• Check-out
  • Until 11:00 hours

• Children and extra beds
  • Free!Up to two children under 12 years stay free of charge when using existing beds.
  • All children are welcome.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • One older child or adult is charged HKD 345 per person per night in an extra bed.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • The maximum number of extra beds/children's cots permitted in a room is 1.
  • Free!One child under 2 years stays free of charge in a child's cot/crib.

• Important Notice
  • Please note:<br>- the hotel floors will undergo refurbishment every day from 9:00 to 18:00 between 20 March and late December 2017.<br><br>- the swimming pool will be closed for annual maintenance between 9 and 22 October 2017.<br><br>- the property provides Continental breakfast instead of buffet breakfast.<br>- Reservation must be guaranteed through a valid credit card (Netcard not accepted) upon its confirmation. The card holder must be a hotel registered guest. Upon arrival at the hotel, the card holder shall present the same card used for verification. If such card cannot be presented, payment must be settled through another credit card or in cash. Using a third party&#x2019;s credit card to guarantee the reservation is not accepted.<br><br>- For non-refundable bookings, reservation must be fully prepaid through a valid credit card (Netcard not accepted) upon its confirmation. The card holder must be a hotel registered guest. Upon arrival at the hotel, the card holder shall present the same card used for prepayment of the reservation for verification. If such card cannot be presented, payment must be settled again, through another credit card or in cash. The amount previously debited as prepayment of the reservation will be refunded onto the same credit card. Using a third party&#x2019;s credit card for prepayments is not accepted.

• Pets
  • Pets are not allowed.