Alster-Hof

8.5 2792 reviews
Scores
  • Cleanliness
    8.8
  • Comfort
    8
  • Location
    9.2
  • Facilities
    8
  • Staff
    9
  • Value for money
    8.2
  • Free WiFi
    7.9

Hotel map
Food & Drink
Breakfast in the room
Restaurant
Good coffee!
Bar
Internet
Free!WiFi is available in public areas and is free of charge.
Languages spoken
Arabic
Russian
French
Turkish
German
English
Pets
Pets are allowed. Charges may be applicable.
Services
Luggage storage
Laundry(Additional charge)
Concierge service
24-hour front desk
Daily maid service
Dry cleaning(Additional charge)
Shoeshine
Ironing service(Additional charge)
Wellness facilities
Sauna
Fitness centre
Solarium(Additional charge)
Parking
Public parking is possible at a location nearby (reservation is not needed) and charges are applicable.
General
Lift
Family rooms
Non-smoking rooms
Safety deposit box
Heating
Closest landmarks
German Institute of Global and Area Studies
0.1 miles
State Opera House Hamburg
0.1 miles
Spielbank Hamburg
0.1 miles
Stephansplatz underground station
0.1 miles
Museum of Communication
0.1 miles
Colonnaden
0.1 miles
CinemaxX Hamburg Dammtor
0.2 miles
Gänsemarkt Passage
0.2 miles
Gänsemarkt
0.2 miles
Hamburg Dammtor station
0.2 miles
Most popular landmarks
Inner Alster Lake
0.3 miles
Jungfernstieg
0.3 miles
Mönckebergstraße
0.6 miles
Hamburg Central Station
0.9 miles
HafenCity Hamburg
1.1 miles
Reeperbahn
1.1 miles
St. Pauli Piers
1.3 miles
Port of Hamburg
1.3 miles
Fish Market Hamburg
2.3 miles
Hamburg-Altona train station
2.3 miles
Restaurants and markets
Campus Suite
0.1 miles
Osteria
0.3 miles
Natural beauty
Alster
0.3 miles
Elbe
1.9 miles
Closest airports
Hamburg Airport
5.2 miles
Bremen Airport
60.5 miles
Shopping nearby – all within 500m!
Gänsemarkt Passage
Jungfernstieg Promenade

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Alster-Hof accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 14:00 - 00:00
  • Check-out
    • 06:00 - 12:00
  • Children and extra beds
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
    • All older children or adults are charged EUR 17 per person per night for extra beds.
    • Free!All children under 12 years stay free of charge when using existing beds.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • The maximum number of extra beds/children's cots permitted in a room is 1.
    • All children are welcome.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Groups
    • When booking more than 4 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note the property will be undergoing minor renovations until further notice.
  • Pets
    • Pets are allowed. Charges may be applicable.

What guests loved the most

“The receptionist is very friendly and helpful! One thing to complain is that the kiwi in the breakfast is hard (das Eier ist nicht hart). Enjoyed the stay.”

, United Kingdom

“The bar and Dieter the barman The breakfast was excellent and the waitresses always informed you when the buffet was closing in case you needed anything else. Lady receptionist did her best to arrange football tickets for us but unfortunately sold out. Room cleaned and replenished daily also shown around leisure facilities available.”

, United Kingdom

“Great value pleasant hotel close to U1 Stephansplatz. Clean throughout, friendly staff. Single room just big enough with work desk and comfortable bed. Good free Wifi. Some good shops close by. Already booked to stay again in March.”

, United Kingdom

“Excellent position for tourism, good value for money. Very good breakfast. Totally clean. Excellent WiFi.”

, USA

“The Room is clean & the service is really good. Great Hotel :-)”

, Germany

“Location is very Good, Good connection to airport. Room was quiet and clean”

, Italy

“A good breakfast and this was available until 11 on Sunday. The staff were very friendly and helpful. Room old fashioned but clean. The hotel is well located being close to the U-bahn and just a short walk to lake. There are some good bars nearby.”

, United Kingdom

“Like everybody said - the breakfast is great and the staff is very helpful and friendly.”

, Denmark

“I was very satisfied with the size of the room, which was bigger than other hotels I have been before nearby Hamburg. Furthermore the bathroom was quite big, only thing I could complain would be the size of the shower, little too tight. Breakfast was very well served and diverse. The staff was very kind, and I would like to thank again for the pack they kept for me until my arrival. The hotel is very well located, with underground on the corner and busses as well. My options of restaurants in the neighbourhood from the hotel, and if other people come to stay in this hotel it is a must to try the restaurant called Green Papaya just around the corner.”

, Brazil

“Very good value for money. Clean, very good breakfast, good location.”

, USA