Alexander House Hotel and Utopia Spa

East Street, Turners Hill, RH10 4QD, United Kingdom
8.7 345 reviews
Scores
  • Cleanliness
    9.1
  • Comfort
    8.8
  • Location
    9
  • Facilities
    8.9
  • Staff
    8.9
  • Value for money
    7.4
  • Free WiFi
    8.7

Hotel map
Food & Drink
Restaurant
Very good coffee!
Breakfast in the room
Snack bar
Special diet menus (on request)
Bar
Reception services
Tour desk
24-hour front desk
Express check-in/check-out
Luggage storage
Lockers
Concierge service
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Dutch
Croatian
German
Italian
French
English
Spanish
Cleaning services
Ironing service(Additional charge)
Laundry(Additional charge)
Daily maid service
Dry cleaning(Additional charge)
Pets
Pets are not allowed.
Pool and wellness
Hair colouring
Full body massage
Head massage
Hand massage
Fitness centre
Hair styling
Hair cut
Hair treatments
Hot tub/jacuzzi
Foot massage
Indoor pool (all year)
Spa Facilities
Pedicure
Sauna
Body scrub
Beauty Services
Body Treatments
Couples massage
Body wrap
Steam room
Spa lounge/relaxation area
Swimming pool
Neck massage
Manicure
Massage(Additional charge)
Back massage
Spa and wellness centre
Outdoors
Garden
Terrace
BBQ facilities(Additional charge)
Parking
Accessible parking
Free!Free private parking is possible at a location nearby (reservation is not needed).
Electric vehicle charging station
Business facilities
Fax/photocopying(Additional charge)
Meeting/banquet facilities(Additional charge)
General
Packed lunches
Room service
Heating
Facilities for disabled guests
Non-smoking rooms
Lift
Non-smoking throughout
Safety deposit box
Family rooms
Bridal suite
Barber/beauty shop
Allergy-free room
Newspapers(Additional charge)
Gift shop
Air conditioning
Activities
Golf course (within 3 km)(Additional charge)
Hiking
Tennis court
Bikes available (free)
Closest landmarks
Wakehurst Place
3 miles
Three Bridges
4.1 miles
Crawley Library
4.9 miles
Crawley Borough Council
5 miles
Gatwick Airport South Terminal
5.3 miles
Pease Pottage Services M23
5.9 miles
Gatwick Airport North Terminal
6 miles
Horley Library
6.2 miles
Horley Council Offices
6.3 miles
Spire Gatwick Park Hospital
6.5 miles
Most popular landmarks
Hever Castle
9.5 miles
Komedia
19.7 miles
Churchill Square Shopping Centre
19.9 miles
Restaurants and markets
Sainsbury\'s
4 miles
Natural beauty
Ardlingly
8 miles
English Channel
30 miles
Closest airports
London Gatwick Airport
5.3 miles
London City Airport
27.9 miles
London Heathrow Airport
30.2 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Alexander House Hotel and Utopia Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 15:00 - 23:00
  • Check-out
    • 01:00 - 11:00
  • Children and extra beds
    • There is no capacity for extra beds in the room.
    • Children cannot be accommodated at the hotel.
  • Important Notice
    • All children are welcome in the hotel but please be aware that guests under the age of 18 are not permitted to use the swimming pool or spa facilities<br><br>Guests can receive 20% off spa treatments when booking Monday to Thursday, when booked 72 hours prior to arrival.<br><br>When booking 4 rooms or more, different policies and additional supplements will apply.
  • Pets
    • Pets are not allowed.

What guests loved the most

“The bed and pillows were incredibly comfortable. Staff were very accommodating, especially female on reception desk. Clearly in control of keeping all customers happy.”

, United Kingdom

“Frozen bread served at dinner, no food available after 930 on a Friday night. Rooms well below a 5*”

, United Kingdom

“Excellent all but crowded and on saturday afternoon even loud SPA.”

, United Kingdom

“Luxurious Cosy fireplaceGood food and cocktailsFriendly, thoughtful staffCleanRomantic”

, United Kingdom

“The setting and property are excellent. The pool in particular is lovely. AG’s is good, although the highlight was the amuse bouche! The mussels in reflections were excellent although the spatchcooked chicken was ok. Slight case of style over substance.”

, United Kingdom

“5th time at the hotel. Never fails us. Have an amazing stay each time. Whether with husband, girls friends or family.”

, United Kingdom

“The garden suites are beautiful. Amazing design and lighting.”

, United Kingdom

“Lovely comfortable room. Excellent staff who are always very friendly and helpful. I particularly like there Champagne bar with its big comfy chairs and fireplace.”

, United Kingdom

“Typical British country atmosphere. Style. Friendly staff.”

, Switzerland

“Our room was good, spacious and quiet overlooking the lawn at the side of the hotel. The Refections restaurant was OK for dinner but the food was nothing spectacular, Spa was excellent. Hotel grounds and staff were nice. We went here mainly to experience the Spa facilities and treat ourselves to a couple of treatments. Would we come back here, yes but only if there was a sepcial offer on.”

, United Kingdom