Ace Hotel New York
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Ace Hotel New York accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and beds
- Children are welcome
- There is no capacity for extra beds in the room.
- There is no capacity for cots in the room.
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Groups
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Important Notice
- Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<br><br>Please note that an incidentals deposit of USD 100 per night for up to two nights is required. This deposit is refundable subject to a damage inspection of the accommodation at the time of check-out.<br><br>Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.<br><br>Please note that a booking of 9 or more rooms will not be honored by the hotel.<br><br>Guests under the age of 21 can only check in with a parent or official guardian.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed on request. Charges may be applicable.
What guests loved the most
“Helpful staffs, clean room and perfect location. Decoration of the hotel is pretty current and they have the most comfortable bed! I will most definitely stay here again!! Highly recommend :)”
“We loved the Ace Hotel! We got a great deal (for NY prices) on a bunk bed room. The beds were super comfy, and the shampoo/conditioner/body wash provided were excellent! The lobby was always full at night (us included, we had a drink down there 2 of the 3 nights we stayed. The front desk staff was great as well as the doormen. The location was amazing too! Midtown manhattan within short walking distance to a subway station.”
“Everything was really perfect. The Stumptown coffee Is probably one of the beat you can have it in NY... And I tried a lot 😀”
“View out of our window to Empire State Building lovely. Beds and bedding great. Great, central location”
“The Ace has a great location. Perfectly situated between the tourist madness of midtown and lower Manhattan”
“Loved the room. We booked a trip last minute and we couldn't be happier with our choice. Would stay there again. Also, planning a trip to New orleans and will most likely stay at your property there.”
“Room design was great, amenities and friendly messages from the staff were great. Bathroom toiletries are really great quality. The room is much bigger than others in NYC.”
“Martin 6-String in the room. Check in/out was a breeze. They'll store your bags even after you check out. And the lobby is really fun/friendly.”
“I like the hotel lobby. The rooms are very tiny and I like The location.”
“Simple, straight forward decor. Good bed. Nice vibe in the lobby. Very helpful and friendly staff.”