Ace Hotel Chicago
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Situated among the bustling restaurant scene in the city’s West Loop neighborhood, this downtown Chicago hotel features on-site dining, a rooftop lounge and garden and contemporary guest rooms with free WiFi.Adorned with original locally-made artwork, every modern room at Ace Hotel Chicago provides a flat-screen TV, Bluetooth radio and fully-stocked minibar. Select rooms also include a turntable with a selection of vinyl records.Guests can get a taste of the neighborhood at City Mouse Chicago, which features an outdoor patio serving inventive American fare for brunch, dinner and dessert. Nightly entertainment can be enjoyed at the hotel’s rooftop bar, Waydown.A 24-hour fitness centre, 24-hour front desk and in-room dining services are all available on-site for guest convenience. Valet parking services are also offered.United Center is 1.2 miles away from the hotel. Millennium Park and Michigan Avenue’s Magnificent Mile are both a 10-minute drive away. West Loop is a great choice for travellers interested in culture, skyline views and city trips.With a stay at Ace Hotel Chicago in Chicago (Near West Side), you'll be convenient to Merchandise Mart and Willis Tower. Featured amenities include dry cleaning/laundry services and luggage storage.
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Ace Hotel Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- The maximum number of extra beds in a room is 1.
- All further children or adults are charged USD 40 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed is upon request and needs to be confirmed by management.
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Important Notice
- Guests receiving package deliveries prior to check-in date will be charged an additional holding fee. Please contact the property for additional information.<br><br>The hotel reserves the right to charge a deposit at time of booking, based on relevant policies. This is to help combat the use of fraudulent credit cards. Deposit will be applied to your folio upon check-in.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed. Charges may be applicable.
What guests loved the most
“I was attracted to this place because of its thoughtfully designed rooms. I really enjoyed all of the details, and the fact that it felt much more like a hip, homey bedroom than a hotel room.”
“great staff and great restaurant very trendy area staff couldn't have been nicer ...even brought the kids stuffed animals.”
“New hotel in Chicago!! Booked a stay here excited to try a new place and even more excited that it was within walking distance of our favorite CHICAGO destination, the Aviary. Very clean unique hotel. Open rooftop bar that offers beautiful views of the Chicago skyline, especially at night. We had a couple of issues on the trip but we were impressed with the professionalism of management, specifically Claire Gargan, who addressed the issues in a timely appropriate manner. It became clear to us that Ace hotel is interested in their guests having a positive memorable experience at their hotel and they will do whatever it takes to ensure that happens. Can’t wait to return to the Windy City and Ace hotel!”
“Room was available very early in the day. Staff was great - they sent a bottle of water and a hand written note to the room congratulating us on the birth of our first grandchildren who we were visiting. Very friendly.”
“The staff was excellent and so was the restaurant/bar.”
“The staff was really friendly and the free coffee was good. The location was excellent. The hotel's restaurant was quite good too.”
“Atmosphere, style of room Location close to good restaurants, pleasant vibe”
“Beautiful restaurant and bar downstairs, walk to the best of the west loop (must try Roister and Aviary!). Rooms super hip and comfortable. Minibar snacks affordable.”
“Very nice modern Hotel close to everything and anything!”
“The staff were super friendly, accommodating and helpful. The bed was huge and comfortable, really well designed room lay out, with added quirks here and there. Location was good, short walks from blue & green line, lots of street art, restaurants, bar haunts.”