“We liked everything. The manager was friendly and helpful. We arrived before check in time and were just going to leave our luggage, but the room was ready so we were able to check in immediately. The room was spacious and warm, and the bed was comfortable. There were lovely toiletries in the shower/bathroom and plenty of towels. There was a good selection of hot drinks which we really appreciated as it was a bitterly cold day.”
“Pleasant, helpful staff. The vegetarian English breakfast was quite good - vegetarian haggis! Pleasant, spacious, quiet room. About a 10 minute walk to Waverley station and lots of good restaurants along the street. 15-20 minute walk to castle.”
“Good location and the room was comfortable for our requirements.”
“Very handy for the New Town and excellent customer service. It will become a regular haunt for me”
“The room was clean, had what we needed, and there was a pretty good view from the window. Nice bathroom. Good location too, only a short walk from the train station and not too far from the Royal Mile.”
“It was quite a good location, our friends room was really noisy.. our room was lovely and quiet and lovely view.”
“Great location lovely staff all in all a fabulous hotel”
“I arrived late and one staff waited for me to check in and carried my luggage to 3rd floor (only stairs). Room and bed are both big. Very new facilities. It is located right behind the bus station so arriving by bus is more convenient.”
“Friendly, very polite staff. Good bed. Clean room. Very nice pillows. Warm room temperature. Big windows. Clean bathroom. Clean towels. Abudant, hot running water. TV set was compatible with USB flash disk, very convenient; you can watch your own movies if you want. Good value-for-money. Close to the center. Close to the bus and Tram stations. Quiet.”
“Staff friendly on arrival and happy to look after our bags. Bed comfortable and bathroom was modern & clean.”