Palais Shéhérazade & Spa

8.5 455 reviews
Scores
  • Cleanliness
    8.5
  • Comfort
    8.7
  • Location
    8.9
  • Facilities
    8.3
  • Staff
    8.5
  • Value for money
    8.1
  • Free WiFi
    9.1

Available Deals

Hotel map
Food & Drink
Wine/champagne(Additional charge)
Bottle of water
Snack bar
Bar
Fruits(Additional charge)
Restaurant (à la carte and buffet)
Good coffee!
Reception services
Currency exchange
24-hour front desk
Luggage storage
Express check-in/check-out
Private check-in/check-out
Concierge service
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Spanish
Arabic
English
French
Cleaning services
Ironing service(Additional charge)
Dry cleaning(Additional charge)
Daily maid service
Laundry(Additional charge)
Pets
Pets are not allowed.
Pool and wellness
Hot tub/jacuzzi(Additional charge)
Indoor pool
Solarium
Sun loungers or beach chairs
Swimming pool
Outdoor pool
Shallow end
Massage(Additional charge)
Pool/beach towels
Pool cover
Outdoors
Terrace
Garden
Sun terrace
Parking
Street parking
Public parking is possible at a location nearby (reservation is not needed) and costs EUR 2 per day.
Business facilities
Meeting/banquet facilities(Additional charge)
General
Air conditioning
Designated smoking area
Shuttle service (additional charge)
Soundproof rooms
Shuttle service
Room service
Family rooms
Safety deposit box
VIP room facilities
Airport shuttle (additional charge)
Bridal suite
Barber/beauty shop
Non-smoking rooms
Heating
Closest landmarks
Batha Square
0.2 miles
Medersa Bouanania
0.3 miles
Karaouiyne
0.5 miles
Medina
0.6 miles
Royal Palace Fes
0.9 miles
Borj Fez Mall
1.3 miles
C.C.I.S Fes
1.7 miles
Fes Railway Station
1.7 miles
Nouvelle Ville
2.1 miles
Closest airports
Saïss
8.9 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Palais Shéhérazade & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 12:00 - 00:00
  • Check-out
    • 07:00 - 12:00
  • Children and extra beds
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • All children under 16 years are charged EUR 30 per night for extra beds.
    • The maximum number of extra beds in a room is 1.
    • All children are welcome.
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
  • Pets
    • Pets are not allowed.

What guests loved the most

“An inversible beautiful 5 star palace with an exceptional service. We have been welcomed like royalty in this grandiose and luxurious property. I can see why this mythical palace attracts all the VIP guests. The patios are gorgeous with a very tasteful decor and the most exquisite architecture I have ever seen in a hotel. The service is so kind and very attentivz to details. The property is very well maintained and extremzly clean. The pools are sumptuous. The suite is magnficent and very spacious. The comfort is exquisite with a fabulous bed and a very luxurious bathroom. The atmosphere is very romantic in the restaurant and the food is exceptional with very refined gastronomy. It was better than the best european fancy restaurants. The spa is fabulous with a very impressive decor and exceptional equipments. This is the ultimate luxury hotel. We highly recommend this fabulous palace.”

, United Kingdom

“The place to be in Morocco for seasoned luxury travellers. One of the most beautiful properties I have ever seen and I visited them all ! The beauty of this singular masterpiece is absolutely unique ! The facilities are very luxurious with a first class spa, superb pools, a spectacular decor and the most exquisite comfort. The suite was magnificently adorned and beautifully designed with very large volumes and extremely luxurious furniture. Very clean and well maintained facilities. The bathroom was beautiful with a lavish jacuzzi. The service is exceptional and the manager was very kind. I loved the exceptional breakfast in the sublime patio. Our spa experience was exceptional and the reception staff is very welcoming. The gourmet restaurant is known to be the best in Morocco to taste real traditional cuisine in a sublime environment, I can confirm that indeed !”

, United Kingdom

“Love the facilities and the general feel of the place. Would be a perfect venue for a wedding. We were upgraded to a Vizir Suite and the suite was huge and beds and bedding great. Breakfast in the yard listening to the birds. Beer in the sun on the rooftop terrace. Views over all of Fez in rooftop restaurant- amazing.”

, Norway

“The palais is famous for beeing the most beautiful private property in Morocco and it is indeed extraordinary. All our moroccan friends advised us to stay here and they were right. Elegance, exceptional beauty and service excellence make this 5 star palais stand above all its competitors. The architecture is very impressive, the decor is amazing, the spa is marvelous and the restaurant is amazing. Our suite was very clean, chic and spacious with stylish moroccan grand architecture. The bathroom is wonderful. The staff really cares about guests and the management team is excellent. Thank you for these beautiful memories in your 1001 nights palais.”

, Switzerland

“A mythical palace that is the ultimate moroccan landmark luxury hotel. The paintings are gorgeous and the interior decor is the most spectacular in Morocco. It's the most beautiful palace in Morocco. The service is perfect and very attentive. The suite is hige, very luxurious and extremely refined. This is the ultimate moroccan palace experience. The property is perfectly maintained and very clean. The pools are splendid. The breakfast is exceptional and the spa is one of the best in the world. The atmosphere in the restaurant is very romantic and the decor is stunning. The restaurant is extremely delicious and the courtyard is fabulous for a romantic dinner.”

, USA

“Friendly staff. The restaurant service was great and the food delicious.”

, Turkey

“Amazing!Never seen more professional staff in my life. Its really hard to find a flaw. Restaurant is amazing, spa beautifull. But Mereya the manager, a young 26 yo girl is trully exceptional. The owner is a very kind man allways dressed in white with his mustache trying to help you in every way. Being at a five stars hotel where the owner is all day really makes the difference. Ghis place works like a violin!”

, Argentina

“Delicious food, comfortable beds, very good staff and overall a memorable experience”

, Australia

“Close to Mdina. Nice decor and peaceful place.The other things was so bad. Not a 5* hotel.”

, Spain

“A spectacular gem perfectly located in the Medina with an easy direct access by car. This palace is the most famous and by far the most beautiful in Fez. The service was outstanding and very professional. The pools are gorgeous and the spa is a masterpiece combining the beat of technology and design. We really enjoyed the Jacuzzis and hammam. We were amazed by the exquisite decor of our suite and the splendid bathroom. The restaurant is definitely the best in Fez offering a unique gastronomic experience in a gorgeous decor. The hotel is maintained perfectly and the hygiene is impeccable. The magnificent chandeliers and sculpted wood are very impressive. The included breakfast was wonderful and they happily personalised it to our tastes with no additional charges. The panoramic view is amazing and the sky bar has a splendid decor. The hotel is very romantic and we decided to come back for our honeymoon. This is the best of the best for luxury and authenticity.”

, United Kingdom