Mercure Hotel Düsseldorf City Center

Scores
  • Cleanliness
    7.7
  • Comfort
    7.2
  • Location
    8
  • Facilities
    7.1
  • Staff
    7.8
  • Value for money
    6.9
  • Free WiFi
    7.5

Hotel map
Food & Drink
Breakfast in the room
Restaurant (à la carte)
Good coffee!
Bar
Reception services
Currency exchange
24-hour front desk
Tour desk
Express check-in/check-out
Luggage storage
Ticket service
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
German
Spanish
French
Italian
English
Cleaning services
Laundry(Additional charge)
Ironing service(Additional charge)
Dry cleaning(Additional charge)
Shoeshine
Pets
Pets are allowed on request. Charges may be applicable.
Outdoors
Terrace
Parking
Private parking is possible on site (reservation is not needed) and costs EUR 19 per day.
Business facilities
Meeting/banquet facilities(Additional charge)
General
Facilities for disabled guests
Vending machine (drinks)
Non-smoking rooms
Lift
Air conditioning
Room service
Packed lunches
Non-smoking throughout
Heating
Allergy-free room
Newspapers

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • ATM cardCashMercure Hotel Düsseldorf City Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • All children are welcome.
    • Free!All children under 12 years stay free of charge when using existing beds.
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • The maximum number of extra beds/children's cots permitted in a room is 1.
    • All older children or adults are charged EUR 32 per person per night for extra beds.
  • Groups
    • When booking more than 7 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note that the air conditioning is switched off at 22:00 each evening until 06:00.
  • Pets
    • Pets are allowed on request. Charges may be applicable.

What guests loved the most

“Staff and williness to help that goes for all staff in the hotel Vending machine on our floor.”

, United Kingdom

“The location is good close to train station and city centre”

, United Kingdom

“Light, bright, clean, modern happy, friendly helpful Good location to main train station, 15 minute walk to 'Medianhafen' area and Rhein promenade.”

, United Kingdom

“Excellent hotel not far from the main railway station and close to the city centre.”

, United Kingdom

“the location and the fact that the receptionist spoke in english”

, Germany

“I like the location very close to center walking 5 minutes then Konigsallee,”

, Turkey

“The location was good, only a short walk to shops and restaurants.”

, United Kingdom

“Breakfast was quite nice - parking was good - but both were extra”

, United Kingdom

“Staff were very friendly and efficient. loved the tea/coffee facilities in the room. room was a good size and beds were comfortable”

, Ireland

“The location is convenient for the train station and the city centre generallly”

, Switzerland