Hôtel du Palais

1, Avenue de l'Impératrice, 64200 Biarritz, France
Scores
  • Cleanliness
    9.4
  • Comfort
    9.1
  • Location
    9.8
  • Facilities
    8.9
  • Staff
    9.2
  • Value for money
    7.7
  • Free WiFi
    8.9

Hotel map
Food & Drink
Breakfast in the room
Wine/champagne(Additional charge)
Kid meals(Additional charge)
Restaurant
Bar
Special diet menus (on request)
Good coffee!
Entertainment and family services
Children television networks
Board games/puzzles
Babysitting/child services(Additional charge)
Kids' outdoor play equipment
Reception services
Currency exchange
24-hour front desk
Express check-in/check-out
Luggage storage
Ticket service
Concierge service
Internet
Free!WiFi is available in all areas and is free of charge.
Services & Extras
Tickets to attractions or shows(Additional charge)
Languages spoken
Spanish
Dutch
Italian
German
English
Russian
Portuguese
French
Cleaning services
Ironing service(Additional charge)
Laundry(Additional charge)
Dry cleaning(Additional charge)
Shoeshine
Accessibility
Toilet with grab rails
Wheelchair accessible
Pets
Pets are allowed. Charges may be applicable.
Pool and wellness
Spa and wellness centre
Outdoor pool (seasonal)
Pool with view
Pool/beach towels
Sauna
Pool bar
Pedicure
Personal trainer
Salt-water pool
Spa Facilities
Hair colouring
Hot tub/jacuzzi
Solarium
Hair cut
Hair styling
Hair treatments
Hammam
Fitness classes
Fitness/spa locker rooms
Heated pool
Fitness centre
Indoor pool (all year)
Yoga classes
Waxing services
Fitness
Beauty Services
Body scrub
Massage(Additional charge)
Manicure
Shallow end
Body wrap
Body Treatments
Sun loungers or beach chairs
Steam room
Sun umbrellas
Swimming pool
Spa/wellness packages
Spa lounge/relaxation area
Facial treatments
Make up services
Outdoors
Beachfront
Terrace
Sun terrace
Garden
Outdoor furniture
Parking
Free!Free public parking is possible on site (reservation is not needed).
Electric vehicle charging station
Secured parking
Business facilities
Business centre
Fax/photocopying(Additional charge)
Meeting/banquet facilities(Additional charge)
General
Airconditioning
Air conditioning
Room service
Lift
Heating
Facilities for disabled guests
Non-smoking rooms
Non-smoking throughout
Gift shop
Newspapers
Family rooms
Bridal suite
Barber/beauty shop
Car hire
Safety deposit box
VIP room facilities
Shops (on site)
Airport shuttle
Activities
Golf course (within 3 km)(Additional charge)
Table tennis
Children's playground
Water sport facilities (on site)(Additional charge)
Evening entertainment
Bicycle rental (additional charge)
Beach
Mini golf

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Hôtel du Palais accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • 07:00 - 12:00
  • Children and extra beds
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
    • All children are welcome.
    • Free!All children under 12 years stay free of charge for extra beds.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • All further older children or adults are charged EUR 90 per night for extra beds.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • The maximum number of extra beds in a room is 1.
  • Pets
    • Pets are allowed. Charges may be applicable.

What guests loved the most

“Luxury ambience. High class personnel service. Excellent restaurant in the hotel for a romantic event”

, Belarus

“The bathroom smellies were great, got so much! the spa was lovely, the staff so polite and welcoming. The pianist in the bar was brilliant also”

, United Kingdom

“After a quite average start in the dining room, followed by a few words of complaint, the staff snapped into gear and delivered excellent service and very fine food - just as it should have been from the start! Room was very clean and comfortable. Reception and concierge very helpful.”

, Australia

“The proximity to both city shopping and beach as well as extensive walking paths. Exceptionnal sunset from the property grounds.”

, France

“The Staff were amazing, the breakfast truly delicious, lunch was delightful. Rooms are large and airy, aircon was silent, loads of wardrobe space. Beds were stunningly comfortable!”

, United Kingdom

“The location was excellent - from hotel could walk everywhere.”

, USA

“Very nice staff. Excellent room service (2 x a day) and pool area. Beautiful looking hotel. Easy parking.”

, Australia

“Chef prepared a meal at personal request, outside the shown menu.”

, United Kingdom

“Interior,location and hotel's atmosphere is just perfect. Junior suite was very nice.”

, Lithuania

“Every aspect of the hotel was superb. You feel like royalty and all the staff couldn't be more helpful. The food was first class and views from the restaurant and our room wonderful, particularly the sunsets.”

, United Kingdom