Hôtel Universel, Centre de congrès Rivière-du-Loup

311, boulevard Hôtel-de-ville, G5R 5S4 Rivière-du-Loup, Canada
8.6 1314 reviews
Scores
  • Cleanliness
    8.9
  • Comfort
    8.7
  • Location
    8.7
  • Facilities
    8.5
  • Staff
    8.6
  • Value for money
    8.3
  • Free WiFi
    8.5

Hotel map
Food & Drink
Bar
Special diet menus (on request)
Good coffee!
Fruits(Additional charge)
Kid meals(Additional charge)
Bottle of water(Additional charge)
Breakfast in the room
Restaurant (à la carte)
Reception services
Luggage storage
24-hour front desk
ATM/cash machine on site
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
English
French
Cleaning services
Laundry(Additional charge)
Dry cleaning(Additional charge)
Accessibility
Wheelchair accessible
Toilet with grab rails
Pets
Pets are allowed on request. Charges may be applicable.
Pool and wellness
Swimming pool
Massage(Additional charge)
Spa and wellness centre(Additional charge)
Indoor pool (all year)(Additional charge)
Water slide
Fitness centre
Hot tub/jacuzzi
Sauna(Additional charge)
Parking
Free!Free public parking is possible on site (reservation is not needed).
Electric vehicle charging station
Business facilities
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
Business centre
General
Non-smoking throughout
Newspapers
Allergy-free room
Heating
Air conditioning
Soundproof rooms
Vending machine (snacks)
Vending machine (drinks)
Non-smoking rooms
Facilities for disabled guests
Lift
Activities
Bicycle rental (additional charge)
Closest landmarks
Riviere-du-Loup Saint-Simeon Ferry
2 miles
Restaurants and markets
IGA Extra Rivière du Loup
0.5 miles
Tim Hortons
0.6 miles
Super C Rivière du Loup
0.8 miles
Café Bistro Van Houtte
1.6 miles
Café de la brûlerie de l\'Est
1.7 miles
Marché public Lafontaine (saisonnier)
2.1 miles
Rue Lafontaine (rue principale)
2.1 miles
Natural beauty
Parc des Chutes
2.1 miles
Parc de la Pointe
3.5 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Hôtel Universel, Centre de congrès Rivière-du-Loup accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 16:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • The maximum number of extra beds/children's cots permitted in a room is 1.
    • All older children or adults are charged CAD 10 per person per night when using existing beds.
    • One older child or adult is charged CAD 10 per night in an extra bed.
    • Free!All children under 12 years stay free of charge when using existing beds.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Free!One child under 3 years stays free of charge in a child's cot/crib.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • All children are welcome.
  • Important Notice
    • Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Pets
    • Pets are allowed on request. Charges may be applicable.

What guests loved the most

“Easily accessible, friendly staff, access to nordic spa even though it is too expensive (need evenig pricing all days of the week).”

, Canada

“We were pleased with our stay. Great room, clean and comfortable. We were really impressed with the breakfast, delicious. The staff were very friendly and helpful. We would recommend this hotel to other travellers .”

, Canada

“We absolutely loved the spa! The staff overall were very helpful. The room was wonderful!”

, Canada

“Clean room and bathroom. Friendly staff. Bed very comfortable.”

, Canada

“The front desk clerk was awesome. I told him I didn't speak French and he instantly made me feel comfortable by speaking English. Very charming lobby. Hotel had a patio door which was excellent for us as we brought our dog. My husband loved this town. We will definitely come back next year.”

, Canada

“Convenient location when travelling by road outside of the center of the town. Staff were friendly and helpful. Reasonably priced.”

, United Kingdom

“If you choose the pool side be prepared for lots of noise from kids playing in the pool.”

, Canada

“The hotel whilst getting old was in good condition extremely clean and a very comfortable bed with great pillows. The Italian restaurant was also good with an excellent menu and a good Pinot Grigio”

, Australia

“Rooms were spacious and clean and the staff was very welcoming.”

, Canada

“This was a great hotel. The pool & hot tub was nice, and there are 2 restaurants to choose from. We went to the slightly cheaper one (at the end of the hall), and the food was great! The hotel lobby is very nice looking. The room was great too. No complaints!”

, Canada