Hotel de la Cité Carcassonne - MGallery Collection

Policies

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Hotel de la Cité Carcassonne - MGallery Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • From 16:00 hours

• Check-out
  • Until 12:00 hours

• Children and extra beds
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Free!One child under 16 years stays free of charge in an extra bed.
  • Free!One child under 2 years stays free of charge in a child's cot/crib.
  • The maximum number of extra beds/children's cots permitted in a room is 1.
  • One older child or adult is charged EUR 80 per person per night in an extra bed.
  • All children are welcome.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

• Groups
  • When booking more than 7 rooms, different policies and additional supplements may apply.

• Important Notice
  • The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests.<br><br>Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.

• Pets
  • Free!Pets are allowed. No extra charges.