“Great staff and breakfast was excellent. Hotel well maintained.”
“First night we couldn't sleep much, because there were dogs barking on the nearby street. But when we told about this in the morning the staff handled it very well – they immediately changed us to another room with a sea view! I definitely recommend to take a room with a balcony on the seaside, there's a beautiful harbour view. The breakfast was very good, lots of options and everything delicious. The location is very good, taxi from airport takes you 10 minutes and charges 10 euros. The city center is in a walking distance. The beds and pillows are very comfortable.”
“This was our second stay at the Marina. The staff is exceptional and extremely accommodating from check in all the way through check out. They are friendly and helpful and most of all, always available. I cannot say enough about the staff. The room is comfortable and roomy with plenty of space for everything. The location is superb. You can walk anywhere in the city since everything is a short distance away. I look forward to my next stay!”
“Staff at front desk very pleasant, specially Sara for her help and very nice personal touch.”
“The rooms are spacious and very clean. The bed was so comfortable, same for the pillows! The bathroom amenities were perfect and refreshed everyday. The employees at the reception were beyond kind. They really helped us out when we were looking for a specific place to go. They really took the time to help us properly. Breakfast was also very good. Different preparations of eggs, bubble wine, fresh orange juice, fresh fruit etc. The location is good, a bit at the end of the harbour but it give you the opportunity to do a little bit of a walk-it-off after dinner in the centre. The swimming pool facilities are good and the option to use extra towels from the hotel was perfect.”
“All the young persons of the reception was excelente, include Mrs. Maria Pimentel (guest exclusive service) too. And the my early breakfast service at 6 o'clock morning before my flight. All are perfect.”
“Great location, wonderful sea view. Very friendly staff.”
“We had a Suite....and LOVED the space this gave us! The downside to having a Suite (I THINK there are only 4 in this hotel!) is that, to have the extra space, meant a VERY long walk down the corridor away from the lift! It would seem that all the Suites jut out at the end of each floor....the VERY END of each floor! There was fresh fruit for us on day one....a fridge, bathrobes which were made to fit a size 8 person only!! and some nice toiletries in the bathroom. The air conditioning is very effective! The balcony affords a super view of the sea! The bed were uber comfortable! The hotel is well positioned for lots of bars and restaurants....”
“Location (balcony view of the bay), good comfortable room. A short circuit killed the A/C but staff responded immediately & fixed it within 15 minutes.”
“Great breakfast, wonderful location, spotless hotel. Best in Ponta Delgada”