“The gentleman that served us our breakfast and our evening drinks was excellent, if they had all been as happy and smiley as he was then it would have made for a more pleasant stay. Beautiful buildings and streets steeped in history. Breakfast was excellent.”
“Everything about the place is superb, from the décor and comfort of the room to the breakfast buffet. Exceptional value. And brilliant staff.”
“Fabulous historic hotel in centre of Santillana del Mar. In Nov the public parking which is only 100m from the hotel rear entrance was free, most of year that public parking is chargeable. Hotel has secure private carpark with enough spaces for more than half the rooms. Our room had a lovely balcony, complete with table and chairs, plus sofa and blanket ( it was Nov). Although coffee machine was a great idea (so rare in SPain) in practise it did not work very well. Reception staff spoke very good english. Smiley guy on breakfast was lovely, even remembered what we had ordered day before. Breakfasts are excellent with v good coffee and include eggs and bacon cooked to order as well all usual stuff on the buffet. Some rooms have double beds and some have twins -in our room due to bed frames they could not be made up as large double, so best to request what you want. Loved public areas with real log fires. We would definitely stay again.”
“The location was perfect, hotel was interesting,beautiful, full of original features. Staff were so friendly and helpful. Secure parking behind electronic gates. Good breakfast although expensive. The room was very nice, large with well planned bathroom.”
“We loved this hotel and will definitely return. The staff were professional and helpful. Our cases were brought up to our room. There is safe parking at the rear of the property which is accessible. The room was beautiful and the balcony overlooked orange trees. Perfect thank you.”
“Staff were extra pleasant and helpful. Reception spoke English which was a bonus! Our bedroom was large, very clean and had a lovely view over the garden. Private secure parking available.”
“Possibly the best hotel I have stayed at in Spain. Full of character and amazing location. Not to be missed at all costs.”
“The character of the building and the local environment.”
“The property was very quaint and charming. The staff very friendly and helpful.”
“A beautiful hotel in a truly historic building situated in the heart of this ancient town. The staff were excellent – both helpful and very friendly. And the room was really lovely with a private balcony that overlooked the hotel’s little garden. A little oasis away from the hustle and bustle of the sightseers. No hesitation - next time I visit Santillana del Mer, I will stay here again.”