“Great staff, very friendly and ready to answer all questions! The hotel is not new, but it has its charm. We felt like home! Especially nice that there is tea/coffee/refreshments available all day long.”
“Nice room and bathroom and superb location and helpful staff”
“Great location, centrally located with public transport near bye if needed. Valet parking. Great staff. Breakfast excellent offering the standard plus you had your choice of eggs cooked any style. Easy walking distance to the old town and the magnificent Guggenheim”
“Hotel is billed 5 star, it definitely is not 5 star. We would say a high 3 star. The bar had quite limited opening hours, but luckily the hotel is in a brilliant location. Close to bars and the river.”
“Very good location in the centre of Bilbao from which you can easily discover the Guggenheim of course but also the Museo of Bellas Artes (worth the visit), the Casco Viejo (old city centre area) as well as pay a visit to AZKUNA ZENTROA (reformed by Philippe Starck) or the Cortes Ingles ;o). Very nice employees”
“comfortable room, good location for the Guggenheim. Great bar across the road with good service and prices.”
“The Hotel is Ok, the location is perfect, the staff is wonderful but I think it is too expensive for the facilities it offers. Still, I liked specially the 3 options breakfast: buffet, coffee and tapa or coffee (as much as you like), tapa and orange juice. I will book again if I need and I do not get a clearly better option.”
“Comfortable, well located accommodation. Helpful staff.”
“The hotel is excellently located in a quiet area of the city centre but one that allows you to walk to all of the major attractions such as the Guggenheim. The staff were extremely friendly and helpful and they all spoke English at a very high standard. I only had breakfast one day but it was excellent and served in the most sumptuous breakfast room. I would highly recommend this hotel.”
“the staff were very helpful parking the car, excellent directions to the airport plus route to take to find only petrol station to refill the car.”