Doña Esther Otavalo

Juan Montalvo 444 y Bolivar, 100208 Otavalo, Ecuador
Scores
  • Cleanliness
    8.9
  • Comfort
    8
  • Location
    9.4
  • Facilities
    8.2
  • Staff
    8.9
  • Value for money
    8.2
  • Free WiFi
    7.7

Hotel map
Food & Drink
Restaurant (à la carte)
Good coffee!
Bottle of water
Bar
Special diet menus (on request)
Reception services
24-hour front desk
Luggage storage
Internet
Free!WiFi is available in public areas and is free of charge.
Languages spoken
English
Dutch
Spanish
Cleaning services
Laundry(Additional charge)
Daily maid service
Ironing service(Additional charge)
Pets
Free!Pets are allowed on request. No extra charges.
Outdoors
Garden
Terrace
Outdoor furniture
Parking
Street parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 4 per day.
General
Shuttle service (additional charge)
Airport shuttle (additional charge)
Family rooms
Safety deposit box
Shared lounge/TV area
Shops (on site)
Shuttle service
Room service
Packed lunches
Activities
Library
Horse riding(Additional charge)
Hiking

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Doña Esther Otavalo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 13:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Free!All children under 6 years stay free of charge for extra beds.
    • Any type of extra bed is upon request and needs to be confirmed by management.
    • Free!Up to two children under 6 years stay free of charge when using existing beds.
    • The maximum number of extra beds in a room is 1.
    • All children are welcome.
    • All further older children or adults are charged USD 8 per night for extra beds.
  • Important Notice
    • Please note that the restaurant is closed on Monday evenings.<p>Please inform Do&#xF1;a Esther Otavalo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
  • Pets
    • Free!Pets are allowed on request. No extra charges.

What guests loved the most

“A great location - a block from Parque Simon Bolivar, an easy walk to Plaza de los Panchos, and close to many resturants; although the restaurant on site is great. Charming property with an interior courtyard. The staff is absolutely amazing - everything from answering questions to arranging transportation back to the Quito airport. Roof terrace has views of the surrounding hills. Room was comfortable, shower had plenty of hot water and water pressure. We will definitely be back.”

, Ecuador

“This hotel is very close to the Otavalo market. Very convenient. The restaurant was also very good.”

, USA

“A very pleasant hotel with an excellent restaurant. The rooms were very clean and comfortable. A great location within an easy walk of the various markets. Very quiet with some great views of the surrounding volcanoes from the terrace on the top floor.”

, Canada

“Doña Esther was cozy and comfortable. The location was excellent to get to the market. The breakfast was the best I had in Ecuador. We had a fireplace in our room which we really enjoyed. I think the rooms would’ve been a little cold without it. We had the top floor “apartment” which had a little kitchenette, dining table and living room.”

, USA

“Location. Quaint, rustic, charming, fitted its surroundings. Great restaurant.”

, United Kingdom

“-Very friendly and helpful staff-The breakfast was delicious-Planning to stay there again”

, Switzerland

“Absolutely lovely hotel with a great ambiente, very good food and extremely friendly staff. It also has a hot (!) shower and very comfortable beds”

, Switzerland

“The staff and location are excellent. The restaurant is fantastic!”

, USA

“Cute place room was nice. But the floors squeak really bad so request a top floor”

, USA

“Terrific location, walk anywhere in the downtown section of Otavalo easily. Rooms were quiet (we were on the third floor). The hotel had a real feeling of being a part of the local culture rather than a hotel catering to tourists. All the furnishings and architecture reflected that. Breakfasts were excellent in the comfortable dining room on the ground floor. Very good value for price, comfortable and esthetically pleasing. ”

, USA