Vincci Capitol
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Vincci Capitol accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- All children are welcome.
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Important Notice
- Please note that the entrance for guests with reduced mobility is a side entrance with a ramp.<br><br>Please note that when booking more than 9 rooms, different policies and additional supplements may apply.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Very nice breakfast View fromt the room and the Top of hotel is magnify. No parking attent with hotle Light in the room was perfect for tourists.”
“My flight reached Madrid early morning and I reached the hotel by 10 A.M , they refused to give me an early check-in although that I requested that when I did the booking through your website. They charged me about 25 Euro to have my early check-in”
“Location Fantastic. Room size good. Staff very pleasant and helpful Beds very comfortable”
“Service was very good and the staff is really helpful”
“It was a quite dissapointing experience. We spend time complaining to 3 different people in the reception but there was not follow up of our complaints. It is far from the standards of other Vincci Hotels.”
“Too poor quality of services spoiled everything else”
“Booked a superior room and had a large unusually shaped room with panoramic view of Gran Via. Separate toilet, bath with shower and dual sinks. Enormous comfortable bed, tea making facilities and well stocked minibar”
“Great hotel, middle in the center of Madrid with superb facilities”
“Location , taxis outside, metro outside , 10 min walk to main square .”
“Only good thing I can think of is the reception personnel. They were a bit friendly.”