Toyako Manseikaku Hotel Lakeside Terrace

Policies

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Toyako Manseikaku Hotel Lakeside Terrace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • From 15:00 hours

• Check-out
  • Until 10:00 hours

• Children and beds
  • Children are welcome
  • The maximum number of children allowed in existing beds is dependent on the room you choose. Please check your selected room for the maximum capacity.
  • There is no capacity for extra beds in the room.
  • There is no capacity for cots in the room.

• Groups
  • When booking more than 5 rooms, different policies and additional supplements may apply.

• Important Notice
  • A Group Policy applies to bookings for 5 or more rooms. Cancellation fee is 100% of the total reservation amount, for cancellations 20 days or less before check-in date.<br><br>This hotel consists of a number of buildings on the premises. Guests who have trouble walking and elderly guests are requested to contact the hotel at the time of booking.<br><br>Shuttle service from JR Sapporo Station is available upon request with a fee. To use the property&apos;s shuttle, please make a reservation by phone in advance. Contact details can be found on the booking confirmation.<br>Please note that seats are available:<br>- On a first-come, first-served basis.<br>- For individuals and small groups of 9 people or less.<br><br>Please note that adult rates are applied to children 3 years and older, and they are included in the guest count.<p>Guests with tattoos may not be permitted to use the property&#x2019;s public bathing areas or other facilities where the tattoos might be visible to other guests.</p>

• Pets
  • Pets are not allowed.