Toya Kanko Hotel

049-5721 Hokkaido, Lake Toya, Toyako Onsen 33, Japan
Scores
  • Cleanliness
    7.9
  • Comfort
    7.9
  • Location
    8.6
  • Facilities
    7.7
  • Staff
    8.3
  • Value for money
    7.1
  • Free WiFi
    6.7

Hotel map
Food & Drink
Restaurant
Internet
Free!WiFi is available in public areas and is free of charge.
Languages spoken
Japanese
English
Chinese
Pets
Pets are not allowed.
Services
Laundry
Shuttle service
Luggage storage
Shuttle service (free)
Vending machine (drinks)
Gift shop
Wellness facilities
Sauna
Hot spring bath
Open-air bath
Public Bath
Parking
Free!Free private parking is possible on site (reservation is not needed).
General
Heating
Lift
Family rooms
Air conditioning
Activities
Bicycle rental (additional charge)
Games room
Table tennis
Children's playground

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Toya Kanko Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 14:00 - 19:00
  • Check-out
    • Until 10:00 hours
  • Children and extra beds
    • Free!All children under 5 years stay free of charge when using existing beds.
    • All children are welcome.
    • There is no capacity for extra beds in the room.
  • Important Notice
    • Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.<br><br>Public hot spring baths inside a cave are available from 13:00 until 23:00. Saunas at these spas are available until 22:00.<br><br>The hotel&apos;s free shuttle service from JR Toya Station begins at 14:00. Guests who wish to take the shuttle must make a reservation in advance (subject to availability). Contact details can be found on the booking confirmation.<br><br>Guests must check in by 19:30 to eat dinner at this property. Guests who check in after this time will not be served dinner, and no refund will be given.
  • Pets
    • Pets are not allowed.

What guests loved the most

“Extraordinary lake view from the window. Japanese style room was very impressing.”

, Singapore

“Onsen hotel with private room. Good for those with tattoos and cannot use public baths.”

, Singapore

“The free breakfast spread is delicious and lots of varieties. I like the public onsen and the in-room dinner was really delicious. The window view of the fireworks was awesome. Hotel is also very near ticket booth that sells the hanabi ferry tickets.”

, Singapore

“Clean and great view of the lake from the hotel! Even better with the fireworks in the evening… Dinner n breakfasts were also good!”

, Australia

“The onsen is big and really relax the body. The place looks old but is very clean. The lake view room have the greatest view.”

, Malaysia

“Beautiful location by Lake Toya, where we could watch the fireworks from our room window. We booked the private traditional onsen which was perfect. The futon beds were comfortable. Nice old-style decor.”

, Malaysia

“Have firework on Toya lake on friday night! It is beyond expectation. Good food.”

, Thailand

“Great view of lake toya (and night fireworks) from our hotel room. Staff are warm and helpful. If you speak Mandarin, there is quite a number of Chinese staff that you can communicate with. A nice play area (with toys) for the kids to play in the hotel lobby. Onsen is good with outdoor onsen pool. Breakfast has a good spread of food choices.”

, Singapore

“Location is very good - by the lake and within walking distance to many nice restaurants.”

, Malaysia

“Although it is not necessary, but I was surprised that we were greeted with Chinese-speaking staff which made the explanation of the hotel facilities easier to understand. Although it's old compared to other hotels around the area, but this hotel is clean and I can notice that they have put a lot of effort to maintain and update the hotel facilities for their guests. Also, if you prefer, you can watch the fireworks from the comfort of your own hotel room!”

, Hong Kong