The Swan At Hay
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Swan At Hay accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 23:00
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Check-out
- 08:00 - 11:00
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed is upon request and needs to be confirmed by management.
- The maximum number of extra beds in a room is 2.
- Free!Up to two children under 16 years stay free of charge when using existing beds.
- All children are welcome.
- All further older children or adults are charged GBP 45 per night for extra beds.
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Pets
- Pets are allowed. Charges may be applicable.
What guests loved the most
“Nice to eat at hotel, with a choice of bar or restaurant”
“The staff were very friendly and helpful and the food, both breakfast and evening meal, was great”
“The facilities were excellent. We were located in the Coach House separate to the main hotel - the rooms were cosy, exceptionally clean and had everything we wanted. The staff were friendly, attentive and couldn't have done any more to make us welcome. The food was of an exceptionally high standard - they should be Michelin recommended.”
“Staff were extremely friendly and helpful. Great location. Room was immaculate, would definitely book again.”
“Very comfortable room and bed. Lighting was really good. Magnifying mirror was a good addition. Staff very friendly, efficient and helpful. We were with friends and so Bar, snug and restaurant were very useful. Lovely breakfast! Would definitely stay again.”
“Bed was so comfortable, loved the bath, very clean, over all room very nice. Location was excellent. Staff polite”
“The staff were very friendly and helpful. Our room was well decorated and comfortable, but not very big.”
“The room was comfy, clean and had everthing we needed. The femail staff were all very pleasant & helpful.”
“Excellent location for exploring Hay on Wye. Reception staff were very knowledgeable.”
“Bed was comfortable. Location was excellent. Facilities in the room were pretty good.”