The Ritz-Carlton, Shenzhen
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- GreatwallPeonyDragonThe Ritz-Carlton, Shenzhen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- One further older child or adult is charged CNY 296 per person per night in an extra bed.
- Free!One further child under 12 years stays free of charge when using existing beds.
- Free!One further child under 2 years stays free of charge in a child's cot/crib.
- All children are welcome.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests are required to show a valid government-issued ID card or passport upon check-in.
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Pets
- Pets are not allowed.
What guests loved the most
“I travel a lot in Southeast Asia, so I can compare it ... This hotel is really top quality, fully comparable with 5 star hotels in Europe. In China, definitely the best I was. Breakfast is an example of cookery, with one word - Exellent!!”
“very nice and helpful staff, especially Sun and Jack at the executive lounge”
“Amazing hotel and very attentive staff. Room was beautiful, clean, stunning view. We loved every single minute spent there”
“Amazing hotel. Really clean and modern. The staff are the greatest, nothing is any trouble to them. The gym and pool were amazing, along with the breakfast. Great variety. Would definitely recommend this hotel.”
“Perfectly equipped and well-maintained property with helpful staff. The exec floor lounge is a good environment for business meetings. Location is perfect for the convention center and minutes fro Lok Ma Chau MTR station.”
“Comfortable room. Staff very welcoming. Good restaurants inside.”
“The staffs was very impresive. Its our first time visit at Ritz Carlton Shenzhen and they treat us like family.”
“The staff were truly worldclass - a credit to their organisation. Pool is wonderful, food is wonderful, the room was superb.”
“the staff in general is too much helpful , the club lounge is good all the day and not had many people, always we could get a table with good view.”
“The staff we extremely helpful and everyone made us feel very welcome. Everyone was just lovely and we had an amazing weekend. The pool was great and the spa was divine. We will be back!”