The Residence Porto Mare - PortoBay

9.3 90 reviews
Scores
  • Cleanliness
    9.4
  • Comfort
    9.4
  • Facilities
    9.3
  • Staff
    9.3
  • Value for money
    8.7
  • Free WiFi
    8.8
  • Location
    9.3

Hotel map
Food & Drink
Restaurant
Good coffee!
Breakfast options
Bar
Internet
Free!WiFi is available in public areas and is free of charge.
Languages spoken
Portuguese
English
Pets
Pets are not allowed.
Pool and wellness
Hammam(Additional charge)
Indoor pool
Spa and wellness centre(Additional charge)
Hot tub/jacuzzi
Swimming pool
Outdoor pool
Sauna(Additional charge)
Services
24-hour front desk
Airport shuttle (additional charge)
Shuttle service (additional charge)
Laundry(Additional charge)
Shuttle service
Room service
Outdoors
Garden
Parking
Free!Free private parking is possible on site (reservation is not needed).
General
Heating
Air conditioning
Lift
Activities
Billiards(Additional charge)
Table tennis(Additional charge)
Tennis court(Additional charge)
Mini golf(Additional charge)
Closest landmarks
Forum Madeira Shopping Centre
0.6 miles
Gomes' Pools
0.8 miles
Professional School of Hospitality and Tourism of Madeira
0.9 miles
Madeira Casino
1.1 miles
Marina do Funchal
1.4 miles
Quinta das Cruzes Museum
1.5 miles
Funchal's Museum of Natural History
1.5 miles
Frederico de Freitas Museum
1.5 miles
Pico dos Barcelos Viewpoint
1.5 miles
Mar Avenue
1.6 miles
Most popular landmarks
Cathedral of Funchal
1.7 miles
Sao Tiago Fort
2.2 miles
Madeira Botanical Garden
2.7 miles
Monte Palace Tropical Garden
3.2 miles
Quinta do Palheiro Ferreiro
4 miles
Palheiro Gardens
4.2 miles
Girao Cape
4.3 miles
Reis Magos Beach
6.4 miles
Santana's traditional houses
12.1 miles
Restaurants and markets
Il Basilico
0 miles
Il Gallo D\'oro
0.3 miles
Mercado dos Lavradores
1.6 miles
Natural beauty
Promenade Lido
0 miles
Closest airports
Madeira Cristiano Ronaldo Airport
10 miles
Porto Santo Airport
45.4 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • The Residence Porto Mare - PortoBay accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 14:00 - 23:30
  • Check-out
    • 06:30 - 12:00
  • Children and extra beds
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • The maximum number of extra beds/children's cots permitted in a room is 1.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Free!All children under 2 years stay free of charge when using existing beds.
    • One older child or adult is charged EUR 60 per person per night in an extra bed.
    • Free!One child under 2 years stays free of charge in a child's cot/crib.
    • One child from 2 to 12 years is charged EUR 30 per person per night in an extra bed.
    • All children are welcome.
  • Important Notice
    • For guests booking half board rates, please note that on the 24th and on the 31st of December there will be an optional special dinner at an extra supplement charge. Guests who do not intend to have the special dinner on these dates can use their half board credit in the &#xE0; l&#xE1; carte Il Bas&#xED;lico Restaurant. The property will contact guests with further details.<br><br>Please note that for reservations under the condition &quot;Pay at the property - no prepayment needed &quot;, the total amount of the reservation must be paid at the check-in.<br><br>Please note the following WiFi access conditions:<br>- WiFi access is free at a speed that can reach 0,5 MB per second.<br><br>For WiFi connection with a higher speed that can reach 4 MB per second, the following charges apply:<br>- For 1 day of WiFi access, there is an extra cost of EUR 6.<br>- For 3 days of WiFi access, there is an extra cost of EUR 15.<br>- For 5 day of WiFi access, there is an extra cost of EUR 25.<p>License number: <strong>6706</strong></p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“The selection at breakfast was excellent. The gardens beautiful and sunbeds well laid out so spread around all over the grounds. They have a huge garage at the hotel so we parked our hire car there avoiding paying any parking charges outside in the street. The whole place is beautifully cleaned and the furniture and decor top notch.”

, United Kingdom

“I liked everything. The staff was very helping and amicable. The room was large and clean. Location is great.”

, Canada

“Amazing Great Breakfast. A perfect disneyland for Kids. The staff is all super attentious. Wonderful gardens all around.”

, Portugal

“Excellent poached eggs. Extremely comfortable beds. Waiting staff at pool.”

, United Kingdom

“Terrific sea and pool view. Nicest part of Funchal to stay. Lots of lovely restaurants within Walking distance.”

, United Kingdom

“The staff was generally good, especially the service and handling of all the communications & bookings prior arrival. Within the stay, staff was friendly and helping, but not proactive. The house keeping was awesome and that's the only highest mark I'm giving for this place. Room (apartment) is spacious on paper only, but embedded kitchen was good and very handy when staying with kid. Facilities aren't bed in overall, but it must be very clear that what's listed on Booking.com and on their own site, is actually shared between 3 hotels, not one. Distance from the center, it is a bit too far to walk, but they have a free regular shuttle. Good underground garage (free). Excellent and not too pricey spa procedures - probably the 2nd -and final- highlight. What helped us to survive there, is the supermarket really close by and their Italian restaurant by the corner.”

, Germany

“I can't think of any thing I did not like.It was a very relaxing holiday. All the staff make your life easy”

, United Kingdom

“facilities around the hotel complex, professional approach”

, Czech Republic

“This is our sixth visit to the Porto Mare complex. It is always good. That's why we keep returning.”

, United Kingdom

“Staff very helpful, great location, very clean, fabulous breakfast”

, United Kingdom