The Hermitage Hotel Mt Cook

89 Terrace Road, 7999 Mount Cook Village, New Zealand
8.4 1168 reviews
Scores
  • Cleanliness
    8.7
  • Comfort
    8.5
  • Location
    9.3
  • Facilities
    8.1
  • Staff
    8.5
  • Value for money
    7.2
  • Paid WiFi
    4.9

Hotel map
Food & Drink
On-site coffee house
Restaurant (à la carte and buffet)
Good coffee!
Bar
Reception services
Concierge service
Tour desk
24-hour front desk
Currency exchange
Luggage storage
Internet
WiFi is available in the hotel rooms and costs NZD 5 per 24 hours.
Languages spoken
German
Japanese
French
English
Cleaning services
Laundry(Additional charge)
Daily maid service
Pets
Pets are not allowed.
Outdoors
Garden
Parking
Street parking
Free!Free public parking is possible on site (reservation is not possible).
Business facilities
Business centre(Additional charge)
Meeting/banquet facilities(Additional charge)
General
Heating
Paid WiFi
Non-smoking rooms
Non-smoking throughout
Gift shop
Lift
Mini-market on site
Activities
Hiking(Additional charge)
Closest landmarks
Franz Josef Glacier
18.8 miles
Fox Glacier
18.9 miles
Restaurants and markets
Alpine Restaurant
0 miles
Panorama Room
0 miles
Sir Edmund Hillary Centre
0 miles
Snowline Bar
0 miles
Sir Edmund Hillary Centre
0 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • The Hermitage Hotel Mt Cook accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 10:00 hours
  • Children and beds
    • Children are welcome
    • The maximum number of extra beds, cots and children allowed in existing beds is dependent on the room you choose. Please check your selected room for the maximum capacity.
  • Important Notice
    • You must show a valid photo ID upon check in. Please note that this property requires a credit card pre-authorisation upon check in to cover any incidental charges.<br><br>Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.<br><br>Your credit card will be charged the full amount of the reservation at time of booking confirmation (in local currency). The hotel is not responsible for any foreign exchange fees, credit card surcharges or bank fees. Refund for cancellation will be made in local currency (NZD) and the hotel is not responsible for any credit card surcharges or bank fees.
  • Pets
    • Pets are not allowed.

What guests loved the most

“Location was beautiful. View from my room was amazing. Bed was comfortable.”

, USA

“Well No one could find a better view. We had a balcony looking straight onto Mt. Cook from our room. The hiking trails were well marked. The activities desk was very good. The gift shop was also very good. Clean room, good hot water for showers. All of the dining areas have views to the mountains, so it really doesn't matter where you eat!!”

, USA

“The view from our room could not be beat. We had a glorious view of Mt. Cook from our balcony. The room was comfortable and clean but looked a bit dated. The amenities were good- they had a fridge with little milk pods, a hot water kettle, cups, wine glasses, glasses, tea, and coffee. The restaurant was very good and we had a lovely view there too. Perfect location for hiking and for doing some of the tour activities.”

, USA

“We had a Premium Plus room with a stunning picture window with an excellent view of Aorake/Mt Cook. We arrived late but were able to call ahead and get a table at the Panorama Room restaurant for 9pm. Very friendly staff for a large hotel of this kind.”

, United Kingdom

“Unbeatable location with all the hardware and software. Wonderful mount cook view from the hotel and very convenience for guests to join the local tours.”

, Hong Kong

“Good view good dinner buffet . Very friendly staff . Especial the one who took us to Tasman lake . ”

, Maldives

“Magnificent location, overall good service, very good dinner in the Panorama Space.”

, Australia

“Excellent location with super mountain view. Quiet, with reasonably good buffet.”

, United Kingdom

“The view. The air conditioning made the room a very comfortable temperature for sleeping.”

, Argentina

“View of the Mt Cook from the room was wonderful. Room was large and clean enough.”

, France