“We were upgraded to a four poster bed, it was so luxurious. The room was lovely and the breakfast excellent.”
“Staff friendly. Food excellent. Stairs not invalid friendly. Bed hard. Pillows much too soft. No support for the head. Bedroom furniture old and rickety. Drawers sticky. Breakfast room net curtains dirty. Bath/ shower with no non-slip mat. Sorry I liked the character of the place but the price did not reflect the care taken by management to care for the structure.”
“The pool was an excellent facility. Excellent breakfast . Cosy lounge where we enjoyed having dogs around . Everything we could need in the bedroom . Appreciated the expensive sleep spray Gift”
“The staff were very helpful and went above and beyond to help with anything. Very cheerful and smartly dressed.”
“Facilities at hotel were very good, and if you like Old world charm, this hotel plenty of it”
“The room was spacious but no more than we were expecting for the price paid.”
“No positive other than one member of staff the manager on saturday pm. the hotel spa, gym, pool toilets, room and in particular toilets need drastic attention. Its filthy and unhygenic!”
“Cooked breakfast was excellent. Staff are very friendly and helpful.”
“Delightful coach inn with excellent considerate staff. Can highly recommend”
“Room had comfortable settee & easy chair. Bathroom was luxurious & newly re-furbished. Staff were excellent - attentive but unobstrusive. Hotel is small enough to feel intimate but at the same time provides good facilities. Ledbury is a great little town & good base to explore Herefordshire.”