Sterling
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sterling accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- 01:00 - 12:00
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Children and extra beds
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- All children are welcome.
- The maximum number of extra beds in a room is 1.
- All children under 16 years are charged EUR 30 per night for extra beds.
- All further older children or adults are charged EUR 30 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Pets
- Pets are allowed. Charges may be applicable.
What guests loved the most
“Good hotel in the center of city. All visiting objects are near.”
“Although the reception was very friendly, the first of our three nights was terrible. We had room 402, looking at San Bernandostreet what was really noisy, and also the A/C fan was noisy and couldn't be turned off. The matras of the bed had old springs which caused us to tumble towards eachother to the middle of the bed, which is romantic but there comes a time one wants to sleep. The next morning, with pain in our backs, we complained about all this and then we got a room in the center part of the hotel. This looked over the patio, which was not so nice (but who cares if one sleeps), but was really quiet and had a nice matras. To make up for the first night, they brought a bottle of sect to our room. Very nice. So the rest of our stay was comfortable, especially because of the friendly staff and perfect location. But it must be said that the breakfast is too basic, some yoghurt and egg would improve it a lot.”
“The hotel is well located, in a safe zone even late at night. The room was not very large, but have a nice balcony facing the street. The breakfast is ok.”
“The hotel was a little tired, but its great location made up for this. We were able to access the metro easily, as well as good local restaurants in a village like setting”
“Very good location, many popular sightseeing places could be reached by walking. Comfortable room.”
“Very nice location! Great staff. Beautiful hotel, clean and tidy.”
“The hotel was in a great location just off the Grand Via which is virtually the centre of Madrid. We walked everywhere to see all the sights and did lots of shopping too. The hotel itself is nice enough. It's clean and airy. Our room was basic but comfortable enough. It was quiet, we couldn't hear the road and there were plugs everywhere which we loved because I've been to a hotel in Rome before that had no plugs except in the bathroom (obvs they had plugs for the bedlamps but we couldn't reach them and the bed was super heavy to move). All in all, I'd recommend Sterling if you're looking for a budget friendly central hotel. The staff were super helpful and lovely too. We enjoyed ourselves so much, we're looking to go back to Madrid next year and stay in a fancy 5* hotel in the expensive part of town because it looked amazing there too!”
“Very central to all the main attractions, parking a car was a nightmare, but not really the hotels fault”
“The property is in a really good location. Safe and well lit. ”
“It was good experience ' The staff was very nice and helpful Even I came earlier than check in and they prepare it for me So thank you so much for it :)”