Steigenberger Frankfurter Hof
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Steigenberger Frankfurter Hof accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- One child from 0 to 16 years is charged EUR 55 per person per night in an extra bed.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- One older child or adult is charged EUR 90 per person per night in an extra bed.
- Free!All children under 7 years stay free of charge when using existing beds.
- Any type of extra bed is upon request and needs to be confirmed by management.
- The maximum number of children's cots/cribs in a room is 2.
- The maximum number of extra beds in a room is 1.
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Groups
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that the public parking facilities called 'Kaiserplatz' across the street from the property will be closed until the end of 2018. Please contact the property directly for further details.
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Pets
- Pets are allowed on request. Charges may be applicable.
What guests loved the most
“Location is central. A 5 minute walk to the Römerberg and the Christmas markets. Just a little further to The River. It is a very luxurious hotel even in the basic 'Superior' rooms. The beds are huge and unbelievably comfortable. Only drawback is that unless you're wealthy you wont be able to eat there or use the none-free facilities . . . but if you can afford to pay 50 Euro's for a shave I guess you don't usually ask the price of things. It's still worth the room charge to experience how the other half live for a few nights.”
“Quick and smooth check-in and check-out process. Friendly reception staff. Excellent mattress, simple shower stall faucets easy to understand”
“the hotel is a very nice hotel, the location is great, also there is a parking near by and you can use their staff to take and bring your car - and the one thing you will never forget is Mr George a British guy with round glasses who gives this hotel his personal funny touch :) beside him it will just one more fancy hotel :) also the spa is great and beautiful (see pics)”
“Nice hotel but very dated. Rooms functional rather than impressive. Staff, however, very attentive, particularly Marc in the bar.... Personal view is over-priced by c.50% The One Star Michelin restaurant was SPECTACULARLY disappointing. One definitely to avoid....”
“Easy to access to anywhere. Hotel staff are mostly nice and decent. I did like their German accent in their English :)”
“Our room was luxurious, the breakfast was suberp huge variety and the best omelettes ever.”
“Nothing was too much trouble. We had a very late flight and were able to leave luggage and sightsee then come back and wait in lounge area. Would love to have stayed longer. Ate at restaurant - excellent meal and service.”
“From check in (Mathew was incredibly helpful) to check out everything was made easy.”
“Amazing property, centrally located. Clean, spacious, elegantly decorated rooms. We'd ordered room service- the food and service was excellent. The staff are kind, friendly and informative and treat you like family!”
“Balcony in rooms are fantastic as it gives a feeling of openness. Very good and courteous staff. All in all an excellent Hotel, my favourite in Frankfurt. Cigar room is great, one of my primary reasons to stay here.”