Renaissance Kuala Lumpur Hotel

Corner of Jalan Sultan Ismail & Jalan Ampang, 50450 Kuala Lumpur, Malaysia
Scores
  • Cleanliness
    8.2
  • Comfort
    8.4
  • Location
    8.8
  • Facilities
    8.2
  • Staff
    8.5
  • Value for money
    8
  • Free WiFi
    8.9

Stay in the heart of Kuala Lumpur–Great location - show mapOne of our top picks in Kuala Lumpur.Housed in 2 modern wings, the luxurious Renaissance Kuala Lumpur is located 550 yards from Petronas Twin Towers. Overlooking the city, it has an outdoor pool and 5 restaurants.Stylish and elegant, rooms at Renaissance Kuala Lumpur hotel feature floor-to-ceiling windows and a cable TV. En suite marble bathrooms come with both bathtub and shower facilities.At Mandara Spa, guests may enjoy a massage or relax in the sauna. Other recreation facilities include a fitness centre and tennis courts. Laundry and dry cleaning services are available upon request.Dynasty Restaurant serves a selection of Cantonese dishes, while the award-winning Sagano Restaurant offers a delicious Japanese menu. Drinks and light snacks can be enjoyed by the pool or at the Health Bar.Many shopping complexes are found within a 10-minute walk from Renaissance Hotel. Located next to Bukit Nanas Monorail Station, guests can take the monorail and alight at Bukit Bintang Station to reach Pavilion Kuala Lumpur and Sungei Wang Mall. Suria KLCC Mall is within a 10-minute walk away while Kuala Lumpur International Airport is a 60-minute drive from the hotel. Renaissance Kuala Lumpur Hotel is in the heart of Kuala Lumpur, walking distance from Menara Kuala Lumpur and Kuala Lumpur Tower. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Hotel map
Food & Drink
Breakfast in the room
Bottle of water
Restaurant (à la carte and buffet)
Bar
Restaurant
Entertainment and family services
Babysitting/child services(Additional charge)
Reception services
Currency exchange
24-hour front desk
Tour desk
Luggage storage
Express check-in/check-out
Concierge service
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
English
Malay
Cleaning services
Dry cleaning(Additional charge)
Ironing service(Additional charge)
Laundry(Additional charge)
Shoeshine(Additional charge)
Accessibility
Wheelchair accessible
Toilet with grab rails
Pets
Pets are not allowed.
Pool and wellness
Fitness centre
Spa and wellness centre(Additional charge)
Outdoor pool
Massage(Additional charge)
Swimming pool
Pool/beach towels
Sauna
Parking
Parking garage
Private parking is possible on site (reservation is not needed) and costs MYR 10 per day.
Accessible parking
Secured parking
Business facilities
Business centre(Additional charge)
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
General
Designated smoking area
Facilities for disabled guests
Packed lunches
Air conditioning
Room service
Safety deposit box
VIP room facilities
Newspapers
Lift
Bridal suite
Non-smoking rooms
Airconditioning
Bar/Lounge
Business Centre
Facilities for Disabled
Highspeed Internet
Meeting/Banquet Facilities
Non-smoking Rooms
Parking
Restaurant
Safe/Vault
Spa & Wellness Centre
Swimming Pool
Concierge
Spa or Sauna
Golf
Restaurant
Handicap
Bar or Lounge
Business Center
Air-conditioned
Child Care
Airport Shuttle
Fitness Center
Pool
Activities
Tennis equipment(Additional charge)
Tennis court(Additional charge)

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Renaissance Kuala Lumpur Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Free!One child under 12 years stays free of charge when using existing beds.
    • All children under 12 years are charged MYR 151.58 per night for extra beds.
    • All further older children or adults are charged MYR 151.58 per night for extra beds.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • The maximum number of extra beds in a room is 1.
    • All children are welcome.
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note that rooms, suites and the Club Lounge in the West Wing of the property are currently undergoing renovation and upgrading works, and will be re-opened by 30 October 2017. During this time, guests may experience some noise or light disturbances from Monday to Saturday, between 09:00 to 18:00.<br><br>===<br>Please be advised that all check-in and check-out procedures are at the East Wing Reception counter. For guests paying by credit card, you can use Express Check-Out. Do approach the Front Desk Ambassadors for assistance.<br><br>===<br>A 3rd person charge is applicable to adults 12 years and above at MYR 151.58 per person per night. (Includes an extra bed/day bed, depending on room type)<br><br>===<br>A tourist tax of MYR 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
  • Pets
    • Pets are not allowed.

What guests loved the most

“Arrived early morning to reception staff who very quickly got us signed up and upgraded to room on 23rd floor. Club facilities are well worth the small extra cost. Breakfast on 24th floor plus lounge, happy hour and all day coffee/tea etc. We unfortunately had collected a 'bug' on our travels but were rewarded with the best bed and floaty pillows any sick person could ask for! Wonderful hotel, quiet, heaps of towels and bathroom extras, staff happy and obliging. Walk to Petronus towers, rail two stations up to shopping. Would definitely stay again.”

, Australia

“Everything is great and you feel at home”

, Saudi Arabia

“-Handy location. Monorail acrosss the street and only 10 minutes walk to the Petronas twin towers and its shopping complex.-The pool is amazing with a cool bar and awesome staff.-Big deluxe room in the west wing with a big bed. Quiet too.-Older hotel with lovely decor. Currently upgrading the west wing.-Outstanding buffet breakfast.”

, Australia

“The decor and breakfast was amazing”

, Pakistan

“The view from the room was fantastic. Breakfast was multi cuisine and superb. The only set back was they had smoking room which i had no choice but to accept. Thanks”

, Malaysia

“Wonderful bed. Great breakfast. Good location. Plenty of hot water. Beautiful pool”

, South Africa

“Every things was good even the staff was very helpful and kind its really good to stay at this hotel location was perfect😘”

, Singapore

“Very nice hotel, and rooms are excellent, at least in the west wing, where the rooms have been refurbished, and I had the pleasure to stay there.”

, Portugal

“Enjoyed our stay in the hotel. Excellent staff and facilities.”

, United Kingdom

“Within walking distance to the Twin Towers. Good location for sightseeing. The rooms are spacious, breakfast has a big variety. Poolside they had loud music, we complained and they turned it off, and all went out to ou satisfaction.”

, Austria