Protea Hotel by Marriott Durban Umhlanga Ridge
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Protea Hotel by Marriott Durban Umhlanga Ridge accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!One child from 3 to 12 years stays free of charge in an extra bed.
- Free!All children from 0 to 2 years stay free of charge for children's cots/cribs.
- All children are welcome.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note the hotel offers wireless internet- the first 500MB per room per day is free, thereafter charges apply.
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Pets
- Pets are not allowed.
What guests loved the most
“This property needs something more - it feels very sparse and cold. The extra touch was simply missing.”
“Please extend the check out time Sunday. Thanks to 11h00”
“The service was pathetic no at all professional would never come there again”
“I liked the willingness of the staff to go the extra mile for their clients”
“Cleanliness and bed comfortable, attention to details was very good. Staff appeared well trained and were effective in dealing with clients requests.”
“Generally I enjoyed my stay over all , the staff are very friendly , service is the best .”
“The protea based opposite the Gateway shopping. Not much of a view they have parking but charge a rate of R65 a night so ensure when you book your rate includes parking otherwise you in for a rude awaking at the time you get a parking voucher. The hotel doesn't have a view , it more of a in and out hotel stay. What you get is clean fresh rooms . The rooms are not big ,sparsely but decently decorated . The bathroom small but good fittings like Hans Grohe taps . Service is friendly. Overall it's an average hotel that serves breakfast which we didn't try out because there are so may options in and around. The gateway shopping is a walk across so if you want a quick shop or bite there are plenty places to go and spend away time and the beach is a drive away. For business it seems a decent choice,”
“Proximity to Gateway mall, parking, free wifi and business centre as I had a presentation printed at the centre”
“Bed was extremely uncomfortable also the cleanliness was terrible I didn't even want to have tea or coffee at the hotel for a 4star the hotel is not up to standard at all good location run down hotel”
“The fact that our family could stay in a suite and the cleanliness factor.”