Novotel Aachen City

8.5 898 reviews
Scores
  • Cleanliness
    9
  • Comfort
    8.5
  • Location
    8.4
  • Facilities
    8.3
  • Staff
    9
  • Value for money
    7.9
  • Free WiFi
    7.6

Hotel map
Food & Drink
Breakfast in the room
Special diet menus (on request)
Snack bar
Bar
Restaurant (à la carte)
Entertainment and family services
Strollers
Reception services
Ticket service
Luggage storage
Express check-in/check-out
Currency exchange
Tour desk
24-hour front desk
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
English
German
Cleaning services
Shoeshine
Dry cleaning(Additional charge)
Ironing service(Additional charge)
Laundry
Pets
Pets are allowed on request. Charges may be applicable.
Outdoors
Terrace
Wellness facilities
Steam room
Fitness centre
Hammam
Parking
Public parking is possible on site (reservation is not needed) and charges are applicable.
Business facilities
Fax/photocopying(Additional charge)
Business centre
Meeting/banquet facilities
General
Non-smoking throughout
Allergy-free room
Car hire
Airport shuttle (free)
Safety deposit box(Additional charge)
Airport shuttle (additional charge)
Newspapers
Heating
Facilities for disabled guests
Non-smoking rooms
Soundproof rooms
Room service
Packed lunches
Air conditioning
Lift
Highspeed Internet
Activities
Games room
Closest landmarks
Aachen Christmas Market
0.4 miles
Theatre Aachen
0.4 miles
Historical Town Hall Aachen
0.4 miles
Aachen Cathedral
0.4 miles
Carolus Thermen Bad Aachen
0.4 miles
IfU Institute for Entrpreneurial Cybernetics
0.6 miles
Aachen Central Station
0.7 miles
Alt-Aachener Buehne
1.1 miles
RWTH Aachen University
1.2 miles
Aachener Soers Equitation Stadium
1.2 miles
Most popular landmarks
Vaalsbroek Castle
4.3 miles
Recreatiepark De Valkenier
13.3 miles
Kasteel van Rijckholt
16 miles
Vrijthof
18.3 miles
Basilica of Saint Servatius
18.4 miles
Closest airports
Maastricht-Aachen Airport
16.9 miles
Liège Airport
29.1 miles
Dusseldorf International Airport
45.5 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Novotel Aachen City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • The maximum number of extra beds/children's cots permitted in a room is 2.
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
    • Free!Up to two children under 16 years stay free of charge when using existing beds.
    • All children are welcome.
    • All older children or adults are charged EUR 20 per person per night for extra beds.
  • Groups
    • When booking more than 7 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Pets
    • Pets are allowed on request. Charges may be applicable.

What guests loved the most

“Breakfast was very good. Evening meal also good but a limited choice - served in the bar. The hotel is near to the old city which is so well worth seeing for the Dome alone. Incredible. Lovely square, and a chance at almost every step to have a coffee sitting outside in the sunshine.”

, United Kingdom

“Very comfortable and family friendly hotel; I would like to mention especially the really kind and professional staff working in Novotel Aachen City”

, Belgium

“Breakfast was good and staff was very friendly and helpful”

, South Africa

“We liked the staff, we were offered a very good family room. Kids loved their free cocktail. The receptionist explained everything we needed and showed us where to go in the city. Parking was good, we paid €14 for a night which is reasonable.”

, United Kingdom

“Professional friendly staff on the main desk. Comfortable, clean, efficient business style hotel. Coped well with large numbers (coach party size) all arriving for breakfast at the same time. Good buffet - great choice.”

, United Kingdom

“The staff were good, the room was good, the parking was good.”

, United Kingdom

“Very friendly and helpful staff with useful parking facility underneath hotel.”

, United Kingdom

“Great and helpful staff the day before we checked out and on checkout date”

, United Kingdom

“Nice, clean hotel close to Aachen's city centre on a busy, maybe not the nicest street in town. The cathedral and mineral spring is in close walking distance, as are the shopping streets. On top of this, the staff is very helpful and polite and do everything to make the stay as comfortable as possible.”

, Germany

“The room was spacious and comfortable. I felt like I could really relax in this property. The staff were exceedingly polite and helpful. Everything you could want for a weekend break.”

, United Kingdom