“Breakfast was very good. Evening meal also good but a limited choice - served in the bar. The hotel is near to the old city which is so well worth seeing for the Dome alone. Incredible. Lovely square, and a chance at almost every step to have a coffee sitting outside in the sunshine.”
“Very comfortable and family friendly hotel; I would like to mention especially the really kind and professional staff working in Novotel Aachen City”
“Breakfast was good and staff was very friendly and helpful”
“We liked the staff, we were offered a very good family room. Kids loved their free cocktail. The receptionist explained everything we needed and showed us where to go in the city. Parking was good, we paid €14 for a night which is reasonable.”
“Professional friendly staff on the main desk. Comfortable, clean, efficient business style hotel. Coped well with large numbers (coach party size) all arriving for breakfast at the same time. Good buffet - great choice.”
“The staff were good, the room was good, the parking was good.”
“Very friendly and helpful staff with useful parking facility underneath hotel.”
“Great and helpful staff the day before we checked out and on checkout date”
“Nice, clean hotel close to Aachen's city centre on a busy, maybe not the nicest street in town. The cathedral and mineral spring is in close walking distance, as are the shopping streets. On top of this, the staff is very helpful and polite and do everything to make the stay as comfortable as possible.”
“The room was spacious and comfortable. I felt like I could really relax in this property. The staff were exceedingly polite and helpful. Everything you could want for a weekend break.”