NH Collection Royal Smartsuites
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- NH Collection Royal Smartsuites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 00:00
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Check-out
- 06:00 - 12:00
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Children and extra beds
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!All children under 10 years stay free of charge when using existing beds.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- One older child or adult is charged COP 35000 per person per night in an extra bed.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Pets
- Pets are not allowed.
What guests loved the most
“Breakfast was very good, especially if you like all kinds exotic fruits and their juices, and anti-oxidant concotions. The staff at breakfast was friendly and encouraging me taste different fruits and juices The young girl at reception, Diana helped me to refund of extra money they had charged by mistake. The young man at concierge when I checked in, (sorry I forget his name) was very good. He would make extra efforts in his working English to show me the places near hotel to buy routine stuff Suites are nice and comfortable.”
“If I go to the same place, i will not choice these hotel again.”
“The service was amazing! Food was delicious and the facilities were very usefull”
“I have repeted this hotel in several occasions. I find the staff helpful and have good memory of return guests. for my bussiness trip this just right, meal time out of the hotel with many choices.”
“The maid, security guard, nespresso machine in room”
“Friendly staff, a free breakfast buffet was included daily with lots of variety and very tasty. The location of the hotel was excellent with many restaurants and shopping alternatives nearby.”
“The rooms were top notch and the showers were amazing. The food was authentic Colombian cuisine and reasonably priced. I became ill with the stomach flu and the hotel covered the visiting Doctor.”
“breakfast and room more or less new, big shower. Location is good to shopping malls and restaurants.”
“La cama super comoda y el agua de la ducha siempre estaba caliente.”
“El spa era muy bueno. Tiene un gimnasio muy muy básico, pero al menos está abierto las 24 horas. El personal de seguridad en la puerta al menos ayuda. Hay una jarrita hervidora en la habitación que es muy útil.”