“This is the second time we've stayed at the Mercure Arras and it didn't disappoint. We stayed in bedrooms on the first floor (2 doubles and a family room) which were immaculate. The decor was stylish, the rooms were very clean, the bed and pillow extremely comfortable and the bathroom was fab (great shower). I believe the hotel is going through a refurb process at the moment and if our rooms are anything to go by then this hotel will just get better. There is a car park under the hotel which offers direct access to it and it's a 5 minute walk into town. We came to Arras for the Christmas Market and it was fab, great stalls, reasonably priced goods and very nice people (we also felt very safe as they have upped the security from last year due to all the terrorist attacks). So if you're looking for a place to visit (one hour drive from City Europe, Calais) and also a place to stay then I can thoroughly recommend Arras and the Mercure hotel.”
“No English speaking channels on the TV! Breakfast was awful no heating under the eggs, bacon and sausages, all stone cold as was our coffee. At 16 euros each it is very dissappointing. Enough said.”
“Comfortable room. good breakfast (but pricey), good location, pleasant staff, efficient front desk.”
“Close to train station and an easy walk to the town centre. Staff very friendly and a good breakfast to be had.k”
“All excellent - great beds, very clean, nice staff, super relaxed and varied breakfast...beautiful town centre a very short walk away, would highly recommend. We were visiting a family war grave nearby so it was an ideal location.”
“Location was super and the staff were very helpful. We will stay here again.”
“Good location. Comfortable room and bed. Staff was helpful. Underground Parking was convenient in a well lit and secure garage.”
“Rooms good, reception good, location good, parking good in dedicated area of public park but with lift direct to hotel. Everywhere was very clean.”
“Comfy Bed with topper, walk in shower,big flat screen TV. Very Clean. Air Con simple & worked. Nice decor nothing tired. Easy Parking. Pleasant staff. Wil recommend. First time in a Mercure Hotel & V Impresssed. Easy strolled through nice pedestrian shopping St to centre with excellent bars & restaurants. Nice atmosphere all round for perfect weeknd break.”
“Location was great. Breakfast was brilliant with lots of choice. The facilities in the room were great particularly the shower. The bed was the best I've ever slept in - so comfortable I didn't want to get out of it!!”