La Citadelle - MGallery by Sofitel

5 Avenue Ney, 57000 Metz, France
8.5 481 reviews
Scores
  • Cleanliness
    8.7
  • Comfort
    8.7
  • Facilities
    8.2
  • Staff
    8.4
  • Value for money
    7.7
  • Free WiFi
    8.2
  • Location
    9.2

Hotel map
Food & Drink
Very good coffee!
Restaurant
Bar
Breakfast in the room
Kid meals(Additional charge)
Wine/champagne(Additional charge)
Bottle of water
On-site coffee house
Entertainment and family services
Books, DVDs, music for children
Babysitting/child services(Additional charge)
Reception services
24-hour front desk
Concierge service
Luggage storage
Internet
Free!WiFi is available in the hotel rooms and is free of charge.
Languages spoken
French
English
Spanish
Cleaning services
Laundry(Additional charge)
Dry cleaning(Additional charge)
Ironing service(Additional charge)
Accessibility
Wheelchair accessible
Higher level toilet
Toilet with grab rails
Pets
Pets are allowed on request. Charges may be applicable.
Parking
Secured parking
Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.
Accessible parking
Business facilities
Fax/photocopying(Additional charge)
Meeting/banquet facilities(Additional charge)
General
Non-smoking rooms
Heating
Facilities for disabled guests
Newspapers
Safety deposit box
Shops (on site)
Room service
Air conditioning
Lift
Soundproof rooms
Activities
Library
Golf course (within 3 km)(Additional charge)
Closest landmarks
Metz Courthouse
0.2 miles
Metz Christmas Market
0.5 miles
Hôtel de Ville de Metz
0.5 miles
St. Etienne's Cathedral
0.5 miles
Metz Train Station
0.5 miles
Stade Saint-Symphorien
0.5 miles
Centre Pompidou-Metz
0.7 miles
Grange-aux-Ormes Golf Course
2.6 miles
Metz Technopole Garden Golf Course
2.7 miles
Metz Cherisey Golf Course
7.8 miles
Most popular landmarks
Amneville Zoo
9.3 miles
Amneville Ski School
9.5 miles
Thionville train station
16.6 miles
CHR of Metz-Thionville
17.8 miles
Restaurants and markets
Le Troubadour
0 miles
Le Mono\'p
0.3 miles
Marché Couvert de Metz
0.9 miles
Closest airports
Metz-Nancy-Lorraine Airport
9.9 miles
Luxembourg Findel Airport
36.1 miles
Saarbrucken Airport
43.3 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • La Citadelle - MGallery by Sofitel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 15:00 - 00:00
  • Check-out
    • 06:00 - 12:00
  • Children and extra beds
    • All children are welcome.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Free!All children under 12 years stay free of charge when using existing beds.
    • All older children or adults are charged EUR 20 per person per night for extra beds.
    • The maximum number of extra beds/children's cots permitted in a room is 1.
  • Groups
    • When booking more than 10 rooms, different policies and additional supplements may apply.
  • Important Notice
    • The gourmet restaurant, Le Magasin Aux Vivres, is open from 12:00 to 14:00 and 19:30 to 22:00 Tuesday to Friday, and from 19:30 to 22:00 on Saturdays.<br><br>Guests wishing to dine in the hotel&apos;s restaurants are advised to reserve a table during the booking process.<br><br>Room service is only available during the restaurant&apos;s opening hours.
  • Pets
    • Pets are allowed on request. Charges may be applicable.

What guests loved the most

“Historical building, big room with comfortable bed. A good gourmet restaurant. The hotel is a few minutes away from the historic center. The staff were friendly and helpful.”

, Romania

“Staff was excellent - friendly and helpful. Breakfast was delicious and well worth the money. The hotel itself is very nice.”

, Germany

“We liked the breakfast which was fantastic. The location and parking was very good. The room was spacious and the bathroom and toilet were clean.”

, Switzerland

“1)The personnel was really nice and helpful. 2)The bedroom itself is very big. 3)Location is in pure center”

, Netherlands

“Nice big room and comfortable bed. Breakfast is awesome with eggs and bacon too”

, New Zealand

“The historic building, a casern of the 19th century. It is perfectly renovated. The rooms are quite big and very comfortable, the bathroom as well. The area is very quiet, in front a nice park and on the backyard other casern buildings and the concert hall of the Arsenal. Nevertheless it is only 3 min walk to the historic town center. There would have been an excellent 1 star restraurant, but we opted- the weather being very nice- for an open air dinner in the little roads of the old city.”

, Switzerland

“double beds are only 160 cm large, for a sofitel ? Rooms are dark but quiet. parking is charged 15 euro extra. breakfast 21 pp. not good value for money”

, Belgium

“The room was huge and the windows overlooked a park, really lovely. and the staff were very friendly and helpful”

, Luxembourg

“Fantastic location,brilliant staff,superb gastronomic restaurant and brasserie. Room very comfortable,attentive and friendly staff especially in restaurants. Will definately stay again.”

, United Kingdom

“The room was well appointed and comfortable, plenty of space and a good bathroom”

, United Kingdom