Kobe Bay Sheraton Hotel & Towers
-
Cleanliness
-
Comfort
-
Location
-
Facilities
-
Staff
-
Value for money
-
Free WiFi
Available Deals
Policies
-
Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
-
Cards accepted at this property
- Kobe Bay Sheraton Hotel & Towers accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
-
Check-in
- From 15:00 hours
-
Check-out
- 06:00 - 12:00
-
Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
- Free!All children under 6 years stay free of charge when using existing beds.
-
Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
-
Important Notice
- Please note that guests with a tattoo may not be permitted to use the hotel’s pools or other facilities where the tattoo might be visible to other guests.<br><br> Wi-Fi connection may be weaker in some rooms/areas. The hotel cannot guarantee the safety of the network. Please contact the hotel for more information.<br><br>When booking 8 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.
-
Pets
- Pets are not allowed.
What guests loved the most
“Staffs were friendly. Bed was comfortable and onsen was amazing.”
“The facilities are good for families with small children, especially since there is a small playing area in the lobby of the hotel. The bathroom was very clean and in good condition, the gym was modern, albeit slightly too warm. The breakfast was very delicious, particularly because of the yummy cakes and extremely fresh fruits. The room was good.”
“The Japanese onsen bath was beautiful. Staff very helpful”
“Very good rooms spacious,nicely placed, big bathrooms, a good mall adjasent to hotel, cooperative staff.”
“The location of the hotel is perfect. Close to everything. Easy access to and from the airport with the shuttle.”
“We stayed for one night on our way back to Osaka airport after having discovered the south of Japan. The hotel as such is business-style with several restaurants and bars. The rooftop restaurant offers great beef dishes, freshly prepared, and has nice views across Rocco island and the Bay area. The room was very clean, the bed comfortable and generally the standard was as expected for a Sheraton.”
“Everything is to our satisfaction.The only thing I can say is to improve the wifi connectivity. We were in 16th floor and I found out I did not have wifi connection. I have to go down to the 2nd floor to be connected. It is very convenient for us because it is walking distance to our daughter's place.”
“Mr Asaki have an excellent service! Thanks to him for finding the luggages making a huge effort despite on a late night. Thank you very much!”
“Perfect place to stay on Rokko Island. Very nice onsen and dinner buffet. I really appreciated the ladies only floor.”
“Sauna facility was well equipped and cozy, though the size was not that big. Amenities also include not only common shower set but air freshener and other tools.”