“Very good stay at a very good location, as described on Booking.com”
“Everything was good except the sofa bed. Breakfast was nice and full of variety. The executive lounge was also nice. The staff members were very accommodating. Good management!”
“My wife and I met at this hotel in Shanghai so decided to stay there for the evening to celebrate our 10 year anniversary (we live in Shanghai). We made a special request/note saying it we met in the hotel, 10 year anniversary, could they provide some champagne on arrival for example but this was completely ignored. In fact every special request I've ever made on booking.com has been ignored by the hotel. The room was really poor value for money and the hotel just felt old. We parked the car in what we believed was the hotels parking lot (it belongs to the office building which is part of the same complex) so only received a voucher for a maximum of 3 hours parking. 5 Star Hotel, 2 Star service, for the room price they could easily include parking. We didn't let it spoil the stay, but we should've just gotten a taxi and taken pictures in the bar as a memento of 10 years, nothing was done to make us feel special.”
“Perfect location for my wife to access Shanghai whilst I was working. Extremely helpful and attentive staff. Good choice of food. Most of the staff spoke good English. Cost about what I would expect to pay. Special mention for Anna in the bar restaurant and Annie in the buffet dinner who were both excellent.”
“The staff is very attentive and friendly. Nespresso machine in the room. Good breakfast but very expensive.”
“Great location, great staff with one of the best health centers.”
“Excellent personal attention of staff, Beautiful lounge on the 38th floor”
“furniture and the design is supper. especially the view from the room is amazing.”
“Excellent location.Superb services by all staff. Top class accommodation.”
“Front desk was extremely helpful in helping me consolidating two different reservations/”